Metro BankReviews of metrobankpc.com

You can improve by closing your banks

Shocking bank. Refusing to pay my money. They have made me feel like a criminal Keep moving the goal posts.

Metro Bank couldn't resolve a straight forward deposit into my account which came in from my colleague and friends yet I used much more than he lend me over a period of a week blocking my card and my account, leaving me no funds to buy food or travel or anything. Even after several emails the the specific fraud team with the person lending be the money on the email they still haven't removed the block and I am still without funds to live. Metro Banks support team and customer service seems to be a place where things work according to Thier pace and Thier weak infrastructure and even worst Barber shop mentality . I urge anyone to reconsider joining them and research other banks..no wonder Metro bank have fewer branches . Pathetic and hope what they putting me through they would loose a million times over.

I have been trying to get access to get access to my account since APR 6. Every time I call I am told that someone will call me back and they never do. So far I have been waiting 22 days to access my account. Given that Bank Holidays are coming up I guess it'll be another week of waiting. This is the most unprofessional organisation I have ever dealth with!

Metro bank is worce bank in uk we been with metro for 10 years recently I been away to Australia with no reason they blocked my card and then starting asking about who’s people in uk I transfer money are year ago where did you get a cash you put in your account to be honest that’s a stupid thing I ever herds I decide to close my bank that is disrespectful act from the bank I strongly advised to costumer open the bank account some where’s safe metro will freeze your money you can’t trust the bank where your money not safe and also every month I had to get a new card because they keep blocked the cards they give us lot stressed make sure you open British bank account like Halifax are Barclays metro is American bank and your money not safe they will keep asking you about your money and where come from even they can see where the money gone are coming in your account that’s absolutely disrespect to costumer’s who they need to trust

Been with bank when they 1st started out .needed help with a fraudulent transaction was given poor advice by member of staff when this could have very easily been avoided . All this over a £1.77 payment has now cost me a days work £225 and the upheaval of resetting my whole account .shocking behaviour

Unfortunately,not the kind of service available that was offered at the start of the business. Metro bank in high Wycombe, England, has lost the quality quite significantly. To open an account for my 11year old,who already has a young savers account,I was given new information every time I visited up until round 6. Being patient is not a problem for me but rude and arrogant behaviour towards a customer is not something tolerable. I was told by a member of staff that I never saw them two days ago and that member of staff was not even working on that day. I had to take my child to my old Barclays bank and got the job done in a much politer manner. Not to forget,they were also very busy this morning. Advice for new customers, think before you decide to bank with metro in high Wycombe.

Rubbish bank. Want 90 year old in laws to drive 200 miles to change their address even though they did it in branch before they moved. Unhelpful on phone, no email contacts, online systems poor.