Metro BankReviews of metrobankpc.com

Even though I produced my birth certificate, (which is a document provided by the government!!) they would not change my name back to my maiden name as I requested. They needed proof of divorce.... That could take years! I called to complain.... They still wouldn't change it! Absolutely ridiculous!!! I will be closing my accounts and open a new bank account elsewhere!!!

Wouldn’t even give 1 star but I have to to be able to write this review do NOT bank with metro bank I transferred £700 in to my metro account from my other bank account it cleared from my other bank but did not show up in my metro bank called them up they said no nothings coming in ! The money has left my other account metro have no idea where my money is but are blaming my other bank wich I’ve banked with for years and years never had a problem transferring the money has gone in to every account I’ve ever transferred to and never been a problem ! Please do not bank with metro useless and con artists.

4 days - restricted account over £5 transfer from family which we have transferred thousands over the years! Wont release my account! Have wages, bet winnings i cannot access nor change, have direct debits failing! Mental health issues, son who has health issues! Need specialist milk and medication which i need the money for! Absolutely no one at metro cares if you and your whole family died and if it was because of metro they would just turn round and say you didnt read the terms and conditions😂 along with that statement i was told that what they are doing to me is in their Ts & Cs yet when i went onto them and red the section i was told to! It did not say anything that the supervisor at metro was saying and did suggest a trip to specsavers was needed for them! Please save you and your family and AVOID THIS BANK! I am going through courts and FCA and ombudsman and i dont wish it on anyone

Worst possible choice for expats new to the UK trying to build credit. They don’t support Open Banking. They claim they do, but I’m here to tell you, I have not found a single lender that can pull your bank statement electronically from Metro. More and more lenders every day insist on this and will not accept paper statements as proof of income. I’ve wasted a year with Metro. I now have to switch to a bank that does support this and wait a full SIX MONTHS to be eligible for a car loan from any lender. Why not just use Metro then as the lender to buy a car? LOL they don’t do that.

Worst bank ever! I wanted to open an account and they says it takes 12 weeks just to check and review if I’m eligible to have an account with them! This is ridiculous!

Absolutely useless bank.still waiting for bank transfer three days later after been told it would take two hours ..going to.tskeyomey out and close account .they are so in professional .don't use this bank

Worse bank ever, they close my account because they suspect me of fraud 😁😁😁 with my £2000 monthly.

Customer service on the phone is awful. Not using it anymore rather go to the branch… Wanted to transfer money from one of my accounts to another one (within Metro Bank!) and that took 6! calls and still had to make a personal visit. They always saying that they call back in the next 48hours (which is a joke on its own….) Last time wanted transfer money from abroad to my account and that was not possible as the account was blocked. When phoned metro they said is nothing wrong with it… had to give up on that point. Life is too short to deal with these kind of banks. Not sure what happened with them. Few years ago my experience was good with them but now even the one star is generous