Scott C.
First off do not send payment until you…
First off do not send payment until you proof the photo that they are using. Sent a Picture of my wedding reception to have printed and they added a full arm tattoo on my wife's arm. After their Horrible customer service that only texts or emails you, they then blamed the AI computer for altering the picture. Their solution, order again at a discounted price! Thats ridiculous the tattoo doesn't exist, they put it on the picture. Never would order again.
Response from MetaleksSep 24, 2026
We’re sorry to hear that the final print did not meet your expectations. We’d like to clarify that when an uploaded image needs additional image quality enhancement, our website may provide an S.HD™ enhanced version alongside the original for comparison. Customers can review both versions and choose the one they prefer before confirming the order. If you prefer the original image, simply select “Make with Original Image.” Once the final version is confirmed, we produce the order according to that version. We always recommend carefully reviewing the final preview before confirming your order. If anything is unclear, please feel free to contact us. We’re happy to help.



