Robin V.
PROGRAM CLAIMS: "Eat for your hormone-type & not diet/exercise to lose weight" = LIES!!
It SOUNDS good at the beginning...affordable but then u get looped into 3 videos to try to sell me MORE products. Could not fast-forward thru them to decline offers, but finally did & only ordered ONLINE & some protein shakes. Once they sent me the link to "online" I realized it WASN'T "ONLINE" as one has to download PDFs to access the 81pgs of a Meal Plan booklet NOT "custom written for my metabolic type" - I also saw that their claim to not have to diet or exercise but more about what we need to eat for our hormones to be in balance was a crock! They tried to say you only need to exercise three times per week for 15 minutes and even if you have limitations you can do it. When they onboarding specialist called me to go over the plan I asked her why it was telling us to get out and walk 4,000 to 10,000 steps per day if it wasn't like other programs? Then she tried to tell me that the meal plan was a 3-2-1 meal plan where I would eat three meals, two without carbs and one with carbs and we would eat more protein and vegetables. I told her how this sounded like any other diet including the Atkins diet. There were no modifications for the exercises even though they said there would be but if I have to get out and do 10,000 steps per day when I'm recovering from a knee surgery then this is impossible. This whole thing is a flipping scam and I would definitely advise against trying to believe anything it says even from the beginning! Luckily I was able to finally get through and get them to give me a cancellation on the spot today. I wouldn't hang up until it was processed because I had read reviews about them not doing refunds. I am reporting this everywhere I can about this horrendous scam
Response from Metabolic LivingDec 13, 2022
Hi Robin, while we're happy to hear you were able to get your issue resolved with our Customer Support Team and receive a refund, we're saddened that your experience with us wasn't wholly positive. Our plans are specifically designed to be customized to you and put you in charge of your metabolism and health, but we can see our communication missed the mark in showing you how to cater the program to your specific needs. Thank you for taking the time to share you're experience with us.




