MerrellReviews of merrell.com

Jeg har nydt mine sko fra Merrell. Brede og komfortable til brug for mine mange gåture gennem det seneste år. Virkelig dejlige sko. Min egen fejl er nu, at min kvittering så mangler, nu hvor sålen pludselig falder af i store stykker. Der er et stort område, hvor sålefladen slet ikke er limet på den ene sko. Skrev til Merrell dk., der blot kunne takke for mit "feedback" og bekendtgøre, at det ville blive bragt videre til producenten. Om det så faktisk er sket tvivler jeg stærkt på, og tilbage står jeg tilbage med ubrugelige sko til over 1000 kr. efter blot et år. Jeg er hverken sur eller tvær... bare TRÆT. Træt af virksomheder, der ikke kan levere kvalitet - som engang. Produkter man ikke længere har tillid til.

j ai acheté une paire de chaussure il y a six mois pas de randonnée faites avec juste conduite de véhicule et usage quotidien et elles se décollent déjà de très mauvaise qualités par rapport au prix payé 150 euros

Been wearing merrell footwear for years. As an electrician I’m on my feet all day and originally found the merrells to be fantastic and struggled to wear them out. Usually buying a new pair every 12-18 months and consigning the old ones to dirty jobs. Unfortunately the last few pairs have literally fell apart after a few months. I’ve been loyal to the brand but as these last few pairs have also been considerably more expensive I think it’s sadly now time to look elsewhere.

Pas du tout professionnels ! J'ai commandé une paire sur leur site internet, j'ai bien renseigné mon adresse. Cependant, ils n'ont pas transmis l'adresse complète à la société de livraison et je n'ai jamais reçu mes chaussures.

Got a FedEx message today that my package was delivered with a photo showing what appears to be the generic interior entranceway of my apartment building . Got home, no package, checked the other three doors to my apartment building (even though my number is not posted above) with no luck. Begin an over 30 minute chat with an individual who is not paying attention (multiple times info requested that I already noted in the chat). Bottom line distinct feeling and actually noted they want to wash their hands of this, told me it was obviously stolen, call the police and file with insurance. What a joke, after threats of the BBB and state consumer affairs they have begun an investigation with Fed Ex. Will post conclusion. Today is 4/11/26, overall Merrell missed all of their own deadlines, and never reached out to me. After giving them double the 72 hours they initially said the investigation would take and them ignoring my email I called them and was told the investigation was concluded and I would get a refund. More than two weeks, and multiple ignored emails I called several days ago and was told my refund was not processed because they are short staffed. On 4/10/26 I received the refund, I will never do business with these people again.

I placed an order, and a few days later, I received an automated email saying it was cancelled - no explanation. Another review pointed out they have no phone number and their online chat is permanently disabled. So I got no reply to my chat, and I've emailed them but it says it takes them 7 days to reply. Terrible customer service. On top of that, many recent reviews say the shoe quality is really poor now, so maybe I have got lucky by avoiding them.

I owned the Moab Speed v2, but after a few weeks of casual walking they heel side teared apart which hurts my heel. So I decided to throw them away. They are not durable at all. But I can't disagree that they look good.

I have written to Merrell but not heard from them . I bought goretex walking shoes (women’s) in January to wear on two holidays within two months the top of the fabric where I tore the lace came undone . I have also worn infrequently over last year but rarely due to hot weather, so the have had light wear. I started wearing them again for walking the dog this autumn and found that the were not at all waterproof as i experienced walking in damp shoes in short grass so I stopped wearing them . Last week I had to wear them for a dog walk and immediately I had pools of water from dew covered grass inside the shoes , it left me cold wet and cross . These shoes are only a little over 1 year old and had within 10 months with infrequent use become unwearable . My husband who bought a pair of walking shoes at the same time is still wearing his and they are completely waterproof still, cost less than my Merrell shoes. Terrible quality and very poor customer service as still not heard anything .