MerrellReviews of merrell.com

Ho acquistato dal sito Merrel outlet Italia delle scarpe a 65 euro e dopo un mese di attesa mi è arrivata una piccola scatola,dalla Cina,contenente una collanina orribile,pura bigiotteria di cattiva qualità. Adesso sto comunicando con il servizio clienti ma mi hanno offerto di rimborsarmi solo il 30% e dicono di non avere più le scarpe da mandarmi. Sono molto indignata,spero che nessuno compri più niente sul sito Merrel outlet Italia.

Not like they care right? Anyway! I got a card in thhe mail because I had ordered some shoes last spring. They change the bill after check out. I used the 25% off promo code and it worked ($43) Then When I get the Email to confirm it was $27. It did this last time but it wasn't worth the time to call them. I can't let this slide this time! So I am going to waste a bunch of time calling them in the morning. Yeah! I wish I had done a Screen Shot of the Check out page! I be passing all this off to the consumer fraud protection bureau. This seems to be their biz model! We'll act a woke but stick them if we can! They get $20 or $30 off each of us??? That's a lot of ripping off! I will never buy here again! Get face to face if you're going to steal from me! I would say Don't buy here!

Ordino due paia di scarpe, mi inviano un paio di occhiali. Servizio clienti pessimo!

Een paar maanden geleden Merrell schoenen gekocht. Binnen vier weken lagen ze uit elkaar. In eerste instantie was Merrell redelijk coulant en zouden ze nieuwe schoenen opsturen. Maar ja, als je dat met UPS doet heb je meteen een nieuw probleem. Schoenen zijn nooit gearriveerd, en Merrell geeft geen thuis meer. NOOIT kopen dus!

I Brought a pair of Merrell boots from a outdoor wear shop after having a pair of Berghaus boots for over 8 years. The Merrell boots have started to split after very light use & stitching loosening. I am really disappointed with this brand selling below standard boots that haven’t been used much over 14 months & I was told that these where the best boots after a chat with sales person for me & told these would last years ( not true )

14m use and the sole coming away and the suede is splitting. They have lost their way I'm afraid, will never purchase this brand again.

Have been through 6 pairs of Moabs in the last 6 years. They are a one year shoe, which I can accept as I am on my feet for 10 hours a day on concrete. They were originally a blessing at first, as they were very comfortable, but the newest pair I have recently purchased are ridiculously uncomfortable to the point that I have developed shooting foot pains and am even having trouble sleeping from it. I'm done with Merrell.

I have been buying Merrell shoes and boots for both myself and my wife for over 15 years and have always been a fan..... BUT - lately the quality has dropped massively. If you see a pair with the different coloured "track" down the centre of the sole - AVOID at all costs. I have a pair with very very little wear and one of these sections is coming away. But as they are over a year old (holdays etc been postponed due to lockdowns etc) they will not do anything about it. I also discovered that Merrell have a date code on shoes - so if you buy old stock without realising they wont honour either. Sad for them really , my wife and I currently own 7 pairs (summer/Winter shoes and boots) ..... from now on we will be looking elsewhere. They did offer a 25% code - but all the prices on their website are way higher than retailers - and 25% off of poor quality tat still isnt a bargain ! Sorry Merrell but you've lost 2 loyal customers.