MerrellReviews of merrell.com

Thought to try and Bought a pair of Merrell Moab side zip boots because they were waterproof and could not believe how bad fitting and has the worst insoles l have bought in any footwear, so hard and seem to be at least half a boot size smaller than any other boots l have ever bought and owned in the military

Bought some Merrell Moab boots in August 2019 in sale for £99. Wore them about 30 times. Kept them reasonably clean and dry and stored indoors. Went to lace them up a couple of weeks ago (Oct 2021) and one of the fabric lace eyelets ripped. This is a design manufacturing fault, as eyelets should never break after such little use. I have never had a problem like this with Berghaus, Salomon or Mammut footwear, which I have worn 100s of times for over 10 years. As they are just outside 2 year warranty, they have refused to repair them. DO NOT buy this crap!

I bought a pair of goretex shoes and they never kept my feet dry. Then the material in back inside of the shoes completely fell apart. I called 1 month too late to claim a defective product. Terrible support and they do not back their products.

Purtroppo ci sono cascato pure io... ( pressato da mia moglie per l'acquisto ) e ingenuamente non verificato prima,ho ordinato su merrelitalia.com nr. 2 paia di scarpe da donna... per un totale di 109,81 . Purtroppo sono cinesi... ho ricevuto dopo 25 giorni una sciarpa.. Pagato tramite carta di credito ( Bloccata l'indomani mattina) ma inutilmente... nonostante la segnalazione alla polizia postale,la denuncia ai carabinieri,ed il disconoscimento dell'operazione in banca... mi hanno " rapinato" 109,81 Euro... Diffidate... ed attenzione poiche' da quanto sono poi riuscito a sapere e' da molto che sono all'opera... cambiando anche l'indirizzo !!

Hello, I have been buying Merrell trail shoes for about three years now. I had purchased several pairs of the trail glove shoes and am quite active. The first set of three fell apart within months of owning them. They were nice enough to send me replacements. Just as I suspected the second round of trail gloves fell apart. The glue has separated from the mesh upper and soles on every pair, as well as the soles quickly worn and now have holes where my feet get wet on rainy days. I am so disappointed and especially the silly amount of money I spent on these. It clear their quality and manufacturing practices have gone down hill most likely to add more profit to the bottom line. I cant even call them about these issues on the newer set because they were replacements and I don't have a receipt. Sorry to say I most likely will not be purchasing Merrell products anymore.

Purchased Merrill alpine strap. The left shoe will not stay tight. As walk left shoe strap gets really loose…Right shoe works perfectly. Merrill says this is my problem and they will not do anything. My last pair of shoes from Merrill….BYE BYE

My cold weather Merrill(Polartec waterproof) started out the warmest fall/winter shoe I’ve owned. After 2 weeks of wear, mostly shopping, the shoes and soles began to peel off and disintegrate. I’ve come to the conclusion that they where stored in direct sun for a long time, Merril might be blameless.

Besides having the worst customer service at the store in Warringah mall, the Boots are the WORST, got them 1 year and 3 months ago for a hiking trip that never did due COVID and the soil detach, only used these for walks around home NOTHING with rough terrain. Went there to complain since they recommended these as THE BEST and most durable and the "manager" didn't do anything, can't believe spend so much money on these, probably the ones from KMart would have last longer than the "super tought/waterproof" useless Merrel.