MerrellReviews of merrell.com

Merrell shoes have a 30-30 warranty. 30 steps or 30 minutes. I had a spare pair in storage and the first day the sole started to separate Usually I get 3 months before the outer sole starts to fall off. I hike 3-4 times a week and they just are not durable for anything other than sho pping in the mall

The customer service for this company is the absolute worst. I was brand loyal to their hiking shoes. Not any more I will never bo business with Wolverine again. [incase you didn't know they own Merrell.] I honestly don't think I have ever experienced a company that could care less about their customers satisfaction. Stay away they are not worth the price.

I have so many issues with theses Merell shoes, sneakers and boots. I have spent so much money thinking that these were the best of the best and realizing that these were the source of horrific knee, shin, ankle and leg pain. Ugh !!!

Je vous passe les détails mais j'ai reçu un porte cartes à la place des Merrell bravada. On me propose un remboursement à 38% puis après plusieurs mails 50% avec un retour du porte cartes à ma charge. J'ai aussi proposé un autre coloris dans la même taille. Réponse : le site n'est pas à jour. Je ne peux donc pas donner d'avis sur les chaussures Merrell. Le site est merrellparisoutlet

Purchased before my winter vacation a pair of Merrell (my 3rd pair actually)! These have to be the worst shoes I have ever purchased. Not worth the $ invested. They are more or less a very cheap copy of what Merrells used to be. Where I was proud and happy to wear them, now I am annoyed and disappointed at the fact that less than 3 months after purchasing these runners, they are falling apart at the back of the heel causing blisters and the misadjusted sole has caused many blisters as well. Buying a $50 pair of runners would have been a better investment than these $150 ones I got. Now, after wasting all this $, I will have to go out and spend more $! Certainly won’t ever be another pair of Merrell. If I could have given it a 0 star, I would have opted for that. Total waste of money!

I bought my Merrell Moab walking boots on line in summer 2021 and have worn them three times a week for a couple of hours of light, flat walking. They were initially waterproof but both boots have developed holes in the uppers along the walking crease line. They are now completely useless and both leak like a sieve. Not cheap boots and remained waterproof for barely 12 months. Waste of money and would never buy this make again.

They engage in deceptive business practices, including bait-and-switch. I have screenshots of a particular item and the subsequent screens. The item is clearly shown at a discounted price in the main listing, which includes 6 colors. NOWHERE does it say anything about only some colors being on sale, there or on the screen showing the 6 colors. Only when you click on s color does the price above change, AGAIN with no notification as to why. Merrell is purposefully trying to get you to order a product more expensive than what their own screen advertises. Their customer service rep offered lame and illogical defenses to what any reasonable person who looked at the ad would conclude. I will not ever order from them, and I suggest others do not.

Nightmare experience, the online site constantly CHANGES prices after you add an item to the cart, the constant nagging to join the email list to get 20% is also a problem as the system does not always do the correct math, our order went from $200 to $500 from phone app order to PC so the prices change. Make sure you make screenshots of the item with the price shown as that price may change by the time it gets to the check-out page. Then the fact that items shown in stock can be NOT in stock, so you'll be billed then never get the item worse nothing will be sent to you informing you. The shopping cart is over-done with photos and images to make things more confusing while you're trying to buy a pair of shoes you want to buy, (Hello we don't need more photos to slow the process or confuse the process). This huge error is also present when you get emails with your order confirmation, it has many useless ads and images to confuse the customer and get in the way of what the customer would like to see "A simple page with your order info" nothing else. Finally, the order was not what the confirmation email stated, and we got short-changed a pair of $100 shoes, could they have sent an email letting us know? Never happened and when it was brought to their attention it was always "our system is supposed to do this or that". Hello, what used to happen was "We made a mistake, our inventory was off, would you like to change your order? Or maybe the color?" Nope, that is not allowed, we were told. Time to buy shoes from a competitor.