Simon
Issue fixed quickly
Had an issue with my order - they resolved it quickly. I'm surprised to see the rating is so low for them.
Merrell is an American footwear company founded by Clark Matis, Randy Merrell, and John Schweizer in 1981 as a maker of high-performance hiking boots.
Merrell (merrell.com) has 810 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Clothing & Underwear · Freeland, Michigan
Excellent

Clothing & Underwear · Brownstown, Michigan
Excellent

Clothing & Underwear · Grand Rapids, Michigan
Excellent
Clothing & Underwear · Oak Park, Michigan
Excellent
Showing 88 reviews with 5 stars · Clear filters
Simon
Had an issue with my order - they resolved it quickly. I'm surprised to see the rating is so low for them.
Agnieszka N.
Speedy delivery and a very good shoes. Extremely comfortable. I'm very happy that after a long research I've decided to buy Women's Moab 3 GORE-TEX®. I wear size 5 but bought 5.5 . I'm really happy with that purchase
Anita H.
Ich habe zum ersten mal direkt im Merell Shop bestellt und es gibt keine Beanstandung. Habe Samstagabend bestellt und die Schuhe waren am Dienstagvormittag schon bei mir. Schuhe so wie ich es mir vorgestellt habe. Auch bei einer zweiten Bestellung wurde die Ware schnellstens geliefert, Rückabwicklung bzw. Retoure Lieferung transparent und zügig. Was ich bemängele ist dass man im Bestellvorgang keine Änderungen vornehmen kann. Ich hatte mich in der Größen-Angabe vertan somit waren zwei paar Schuhe auf dem Weg. Aber wie schon erwähnt erfolgte die Bearbeitung der Retoure ohne Probleme.
sandra D.
I ordered women's boots on Sunday and recieved them Tuesday afternoon. Today it's minus 16 feels colder. I went on my morning walk 3 km and my toes felt like they never left the bed. They were so cozy. The boots are easy to walk in. I love them
Gerald E.
excellent all the way .Boots are amazing .Thearse was excellent and resolved the small problem.They stand by their product %. I have bought many Merrell products and love them.Keep up the excellent work.
N S.
Arrived quite quickly & well packaged as I had ordered a couple of sizes up & down as shoes all seem slightly different today although I'm generally a size 8. They seem well made. Just as well I did as they were too small with the toes against the end although the toe box is wide as it should be on a barefoot. Unusually Merrell size in halves so on to 8.5 which was fine on one foot but weirdly one toe was still rubbing on the end of the other, so went to the 9's which seem fine. I usually wear & prefer Vibram Five-fingers which are the real deal for barefoot but they are hopeless at the slightest sight of water or even dew on the grass so got these which are certainly dry in wet conditions. Although barefoot shoes as they have the same level stack height at 13mm I think it is, they are really for those who wish a gentler introduction to barefoot (or dry feet) as the Five-fingers have the most minimal stack height of 4-6mm approx. Obviously neither are much cop for going up & down a ladder & suchlike. Returned the others via the free UPS returns which were there next day so worked well & refunds arrived over the next couple of days, as they were processed I suppose. So quite happy enough.
Michael A.
I recently gave Merrell a poor review which I still think was warranted but this review is a five star for their excellence in providing shoes sizes. There are many excellent boot/shoe makers around but they don’t all give you the option for half sizes so Merrell are fantastic for that and is really much appreciated.
Cold Stone C.
Really positive experience here. I ordered some shoes for the family but my son's shoes were too small. i was able to return them and get the correct sizes they are fantastic.