MerrellReviews of merrell.com

I bought a pair of Merrell shoes last autumn which I have been really happy with. They suit my feet very well, after I replace the Merrell insoles with better ones. I wear out shoes quickly because I walk a dog and I wanted to order a spare pair and tried to do this online, since the local shop was out of stock. I ended up in a fake Merrell website, using the Merrell logo and many features of the Merrell official website. I only realised that it was a fake when the wrong shoes were sent. Don’t know whether Merrell can take any action against sites misusing their name, but at least customers should be warned to make very certain they are using a legitimate site.

First,I order shoes Sunday 3 am. Monday 7:35 I get an email from Merrells shoes the shoes are now $65 not $110. Since I never got a confirmation about order, I assumed they give me the $65 dollar price. They didn’t. 8 days later and shoes still have not left the warehouse! Customer service sucks. Suppose to be here tomorrow but theyer in Michigan still till Monday. I’m buying from Outlet or Amazon form now on. Merrells you suck.

Bought a pair of Merrell walking shoes in February 2019, not worn that much. However, by March 2020 the toe area started to split and over the next two months split further and became unusable due to the awful appearance. Complained to Merrell and sent photos, They said sorry but out of 12 months warranty. They did offer a 50% discount on a new product. Not the quality one would expect from a company like Merrell. Won`t buy again.

Merrell made the best pair of shoes i have ever owned. The Men’s-hommes slip ons (cloudy). You could wear them with khakis and a nice shirt to work, or with jeans and a T-shirt goofing around, or with shorts on a typical hot summer day. I mean they were crazy versatile. My problem with Merrell, they quit making the shoes. I just wish I had seen this coming. I only have the one pair. I have tried the Merrell shoes similar to my current pair but they are all lacking. I would have likely bought a couple of pairs (different colors) every year for the foreseeable future. Now I am off looking for a replacement. Sadly the new Merrell’s don’t have the versatility of the pair I described above. No idea how to star rate my love of the shoes combined with the disappointment of the company’s decision. So....three stars.