MerrellReviews of merrell.com

I've had 2 pairs of Merrell walking shoes. Both wore holes in the inside on the heels fairly quickly and both were supposed to be waterproof but weren't for very long. The latest pair are now falling to bits around the toe area after around 18 months.

Les Merrell Moab 3 mid GTX sont certes confortables, mais : - Elles ne sont pas imperméables. Marcher dans l'herbe mouillée = pieds trempés. - La semelle est très difficile à nettoyer. Elle est pleine de tout petits sillons qui accueillent les tout petits cailloux. Le but de cette semelle alambiquée est d'impressionner le futur acheteur, mais c'est du tape à l'oeil sans intérêt technique. - Le dessus est très difficile à nettoyer et à traiter (pour essayer de combattre la non-imperméabilité). Mélange de cuir (mince) et de tissu (granuleux), avec plein de coutures. - J'ai l'impression qu'elle taillent petit (ou alors elles se déforment ?) Bref, ces chaussures sont une vraie mairde.

Shoes are not waterproof. The toe seal is not connected. The right heel is incredibly painful due to what i hope is a manufacturing default rather than design. They are an awful shoe compounded by the inability of the customer service operator at the London office to even feign interest. I'm on a walking holiday in Scotland and I'm wearing my altra trainers. I'd rather have wet feet than persist with a shoe that I believe has been made in haste to capitalise on the barefoot shoe market. If you insist on buying merrell then buy direct or they shift responsibility onto the seller.

I am sad to say the quality of the shoes is so much worse than years ago. Old pairs had lasted years and the latest ones fell apart after a few months wear. The sole came off in the wet. No reply from customer service. I provided photos and order details. I will not buy them again.

I tried out Merrill shoes. They were very comfortable so I bought a second pair right away. Thought they were great shoes until all I did was walk three houses down after it had rained and the pavement was wet. The soles fell right off. Same thing happened to the second pair. Nothing but cheap ass glue and instead of spending an extra quarter per shoe and making these things last they went cheap so I will never recommend them to anybody and I will never buy another pair. Don’t buy them.

My first experience with Merrell customer service was good. After I complained about my feet getting soaked wearing my MOAB 2 boots they replaced them with a pair of MOAB 3s. Unfortunately, they are just as bad and my feet are still soaked after wearing the boots for a short dog walk. My socks are soaked around the toes so it's not getting in through the uppers it must be where they join the sole. Very disappointed and won't buy Merrell again.

Ordered a pair of shoes but even though I've always had size 10.5 including other merrells these were too small. Sent the return back as per their instructions but after 2 weeks have received no money and no further communication. Contacted customer service who couldn't have been less interested or helpful. In fact the only time the adviser appeared even the slightest bit sorry was when told her I was going to write a review. Disgusting attitude and now I'm faced with having to go through legal channels to get my money back. I will never buy Merrell again

Colis non-livré à mon domicile, aucune tentative de livraison de la part d'UPS. Mon colis est perdu entre 2 entrepôts. Service-client inefficace qui met 48H à répondre à vos messages et veut que j'appelle moi-même UPS avec un numéro surtaxé à l'étranger. Si vous voulez quand même commander leurs produits, passez par des sites qui respectent leurs clients.