Merrell is an American footwear company founded by Clark Matis, Randy Merrell, and John Schweizer in 1981 as a maker of high-performance hiking boots.
Merrell (merrell.com) has 810 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Clothing & Underwear · Freeland, Michigan
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Clothing & Underwear · Brownstown, Michigan
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Clothing & Underwear · Grand Rapids, Michigan
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Clothing & Underwear · Oak Park, Michigan
Excellent
Showing 600 reviews with 1 star · Clear filters
Graham D.
Shocking customer service!totally useless website! They've cancelled my order twice even though their site said items were in stock, wouldn't recommend and if their trainers are as good as the customer service I certainly won't use or attempt to buy from them again!
WHITEHURST
My gortex Merrell walking boots which I have had a few years but probably only worn 2 dozen times for walking the dog in wet weather are now falling to pieces. I paid over £100 and am bitterly disappointed. Will not be buying another pair.
benna B.
J’ai acheté 3 paires de ces chaussures de la marque merrel car je connaissais je trouvais jolies, au point d’en prendre trois paires. Mais je suis vraiment déçu. Vu le prix, je m’attendais à une bien meilleure qualité. Elles sont glissantes, peu solides, et donnent l’impression d’avoir été achetées au marché pour cinq euros la paire. Résultat : je me retrouve avec trois paires de la marque Mairie dont je veux me débarrasser au plus vite. Vraiment pas à la hauteur
Alex D.
JAMAS COMPREN AQUI, imposible contactar con atencion al cliente, ni por email, ni por chat, ni por telefono. Como tengas un problema olvidate, perderas el dinero.
Heusser J.
Merrell Wanderschuhe Goretex - nach nicht einmal einem Jahr riss die obere Schnürsenkel-Lasche aus. Merrell meinte, ich solle doch einfach ins Verkaufs-Geschäft gehen und nach Kulanz nachfragen => einmal Merrell nie mehr Merrell!
Chris S.
I have worn these boots for years, as I have bad feet and they help the most. I just bought a brand new pair, and after 2 days the eye hook for the laces broke. I called customer service and said hey...She was rude! and told me next time I have a problem, go online and report it. Next time? fix your quality and check your customer service.
Neil T.
Merrell strike 2 mens gortex boot, wore for first long walk in the lake district and they were leaking within a few minutes. The inside of one boot was absolutely soaking. Considering I have only used the boot on a few occasions and in dry conditions I was surprised how badly they performed in the rain and on wet ground. Good grip but no use when they leak like a sieve. Will return to shop & see what they say.
Mrs Nancy O.
I bought a pair of merrell Moab 3 walking shoes. Whilst the fit is good and the toebox reasonably wide they are not waterproof at all. My feet are wet through and the shoes took 2 days to dry.