Meredith LodgingReviews of meredithlodging.com

We recently rented a home in Manzanita OR through Airbnb which was hosted by Meredith Lodging. We were so disappointed with our experience. When we arrived we first noticed a broken window shade on a large picture window covering the view. We then tried to start the propane fireplace so our mom could warm up. It didn’t work. Next we tried to heat some water in the kettle on the stove and it didn’t work either. We called for maintenance which took over an hour, but he couldn’t fix anything and said the property was out of propane. We couldn’t use the stove and had to eat dinner and breakfast out. We also noticed grease splattered on the wall behind the stove, hair in the sink in primary bath and makeup on the sheets. The host felt that an $81 refund was sufficient to cover restaurant meals for our party of 5 which is ridiculous. Airbnb was very limited in the help they could offer and Meredith clearly doesn’t care. We have since seen many Meredith Lodging reviews with bad experiences very similar to ours, even including others with empty propane tanks. It’s astounding that they don’t appear to have a system in place for regular replenishment of a critical fuel. Telling us a propane delivery was missed -after we checked in and discovered the problem- does not absolve them of responsibility. We will never rent from Meredith Lodging again. The home was cute and comfortable but desperately needs better management.

Our visit started with a broken shade blocking the view on the large picture window facing the ocean. We were unable to cook/use the stove or the fireplace. We called for maintenance and he showed up about an hour later and said he couldn’t fix anything and the property was out of propane. We couldn’t use the stove and had to eat dinner out and breakfast out the next morning (an extra $300 spent). We also noticed grease splattered on the wall in the kitchen behind the stove, hair in the sink in master bath and makeup on the sheets. We paid $350 for the night and were completely disappointed. Not to mention that we were disgusted by the lack of cleanliness. Meredith Lodging thought an $81 refund, was acceptable, it's not. I have since seen many reviews about no propane, stinky towels, dog poop in the house, etc. This is not the way to do busines, Meredith Lodging.

DO NOT WORK WITH THESE PEOPLE!! They are complete and utter LIARS. Completely rude and unhelpful. i asked ONE question when renting a big expensive house, if there was a hot tub. she said yes. then an hour before our arrival she let us know that it's not working due to the weather. I brought in my own mechanic who said that there are a lot of things broken and it couldnt happen in one day from bad weather. they we're so rude about. didn't let us switch or fix it. she told me that she would compensate $75 for the hot tub fee. then afterwards pretended like she didn't know what I was talking about.

No propane in the house. Couldn’t cook. Had to use a small electric stove in the guest house and transport hot food in the freezing, icy conditions to the main house. Meredith didn’t seem to care. Two heaters broken in the guest house. Meredith said weather was bad so I needed to fix them myself. Home not well maintained. We won’t be using Meredith again.

Terrible customer service and false advertising: My girlfriends and I arrived at the "Beach Haven" property for a 3 night stay. When we arrived, we found that the exterior of the home looked a little neglected. There were dead hanging plants - like the place hadn't been used for a while. We also found that our key code did not work. My friend was on the phone for at least 20 minutes trying to resolve this - not sure what the mix up was, or why it was so complicated. After trying various codes that did not work, we were finally given an "emergency" code that worked. Upon entry, we noticed a very musty/moldy/mildew smell. We immediately went to open some windows to air the place out; however, there are no operable windows in the main living area of the home, except for one in the kitchen. We opened that window, and turned on the heat to try and mitigate the mildew smell while we were waiting for our other friend to arrive. We waited about 40 minutes for our other friend to arrive, and in that time, both my friend and I were experiencing symptoms from the air in the home. I've been tested, and no I am allergic to mold. I was coughing and sneezing, and noticed my friend was also having symptoms, at which point, we decided that we could not stay there, and proceeded to make other arrangements. Also, the description of the home said it had a gas fireplace, which it does not. Sitting around the fire is something we enjoy during storm season at the beach. The home does NOT have a gas fireplace - this should be corrected in the description. Also, it appears that the owners have left most of their food in the cabinets (not appropriate for a rental). We asked for a full refund, and were denied.

I rented a home in Arch Cape called the Beach Haven managed by Meredith Lodging for myself and 3 friends to enjoy our annual get-together. Our stay was to be check in on 10/9/2023 (Monday) and check out on 10/12/2023 (Thursday). Our excitement about the location of the home right on the beach and in a quaint neighborhood was quickly overtaken by severe allergic reactions of 2 members of our group within the first 30-40 minutes of being in the home. We realized the home had mold issues (not visible) and we immediately (within an hour and 15 minutes) vacated the premises and returned it to the same state we found it in upon entry. I called Meredith Lodging at 2:13p.m. and explained we could not stay in the home due to severe mold/allergic reactions upon being in the home for less than 1 hour. They seemed understanding and said someone would call me in the next few minutes. No alternative arrangements were offered. No follow up phone call was made by Meredith Lodging. We had to pay in full for our rental of the Beach Haven in the amount of $1,195.97. I asked for a full refund since we could not stay in the home. It is musty smelling and anyone could verify that. Mold is dangerous and can cause illness. Meredith Lodging emailed a cancellation confirmation. Further communications beginning the next day ended in Meredith Lodging denying there was any issue and denying any refund of our stay. We found alternative arrangements at the Waves in Cannon Beach, which fortunately had an opening to accommodate our party. Meredith Lodging should fully disclose the home is musty-smelling in their advertising ( a sign of mold). Had we known it had moisture issues, and had we known it did not have a gas fireplace as advertised, we would not have rented the home. We knew the home is dated and we had no problem with that, but it was not a place we could stay. Meredith Lodging is renting a home with very little vacation rental preparation. Owner supplies are still in the home (more than what is normal for a vacation rental) and the house was sticky (chair backs, cabinet pulls, etc.) Clearly if someone, in this case TWO people had a severe allergic reaction, there is a problem and we should receive a FULL refund. We could not stay there and had to find alternative arrangments.

Our stay was quite interesting. As the day went on we discovered more. The carpet is disgusting and needs replaced. It needs thoroughly cleaned, kitchen included. The downstairs bathroom by sink and toilet needs a "step down" marker. Please remove all duct tape and fix the problem. Linens need checked or replaced. The great room couch has a broken frame. Ottoman is useless. Window tracks need cleaned + screens. Drywall by sinks in bathroom have disintegrated. Lights above shower doesn't work. Can't tell you how disappointed we were. Yes we could of called but we shouldn't have to. Don't really understand how the cleaning crew thought this was an ok property to rent out. We have rented from you in the past and haven't had this many problems. It doesn't do Meridith Lodging a bit of good to have this property. To Tamara @ Meredith Lodging Now it makes sense. I went onto the BBB website and looked up Meredith Lodging. Have you? Looks like you have a major problem sweetie. I wish you luck in the future, however we will not be a returning as customers. Looks like we are in good company. Shame on Meredith Lodging. 10/17/23 update To Meredith Lodging These were not cosmetic updates that could of been fixed in just an hour. We did not find all of these at once. It took the length of the stay 4 days. Plus you shouldn't be renting out a place like this to anyone. That's my complaint. Your cleaning/ maintenance crew should have told you that. Do you actually have management that goes through each of your rentals on a sceduled visit?. This is a breach of contract and false advertising.

I have been a loyal client of Meredith Lodging for several years now and am surprised with my latest experiennce. There are many rentals to choose from but I chose a Meredith Lodging home. The code to the house was never right so I could not lock the door when leaving, access to the house was blocked due to construction and there was construction at my home and next door starting from 7:20 in the morning. They should have told me before spending the money to rent the home. This was not the vacation I needed.