Meredith LodgingReviews of meredithlodging.com

Worst customer service! They advertise they have 24/7 customer service, that is false. They list multiple phone numbers to text but receive no response. I finally get a response 24 hours after the fact, then takes another 24 hours to get feedback. In case of emergency, you are to contact them, but when you need them you can’t get ahold of anyone. They use generic verbiage to apologize for the inconvenience and they dance around your actual concerns. Due to weather related power outage, I sent a message to ask if there was anything that I needed to do once the power came back on. No response. Then I sent another message stating the power has been out for more than 2 hours and there was no heat. No response. When I finally got a response, I had already checked out and returned home. They stated they didn’t see my message and they would look into the matter. I didn’t hear back from them for 2 days. All they did was apologize but offered no credit or partial refund.

DO NOT RENT THROUGH MERIDTH LODGING!!!! We drove 3 days to our vacation rental at Rockaway Beach Oregon, and 1 hour before check in time, I get an text telling me the property we reserved and PAID FOR was no longer available!!! WHAT???? They stuck us in a little dinky SHITHOLE and refuse to refund our whole amount when we told them it was a dump and we didn't want it! Specially Kelley, and Rachel were NOT helpful, we lost a great deal for travel expenses, our reserved lodging and then mysteriously my credit card was hacked for $1500 Dont rent through these people or you will be sorry!!

We stayed in a house in Lincoln City that is property managed by Meredith Lodging in May 2026. The house itself was wonderful, and we were planning to return. Unfortunately, after accidentally leaving behind AirPods, we were told it would cost $42 to ship them back within Oregon. The charge felt excessive and left a disappointing final impression after an otherwise great stay.

We booked this property specifically because it advertised amenities that would allow our family to relax and enjoy our stay. After booking, we were informed of a strict 10:00 PM hot tub curfew that was not clearly disclosed in the listing prior to payment. When we reached out for clarification, the response from the host was dismissive and unwilling to work toward any reasonable compromise or resolution. To be clear, our family was not looking to host parties or be disruptive. We simply wanted to enjoy the hot tub quietly after spending the day caring for toddlers and family activities. Responsible adults should not automatically be treated as if they are going to create problems. What made the experience even more frustrating was the inconsistent explanation provided afterward. We were told the hot tub was for “day use only,” yet nowhere in the listing did it clearly define specific usage hours before booking. Had these restrictions been clearly and transparently disclosed upfront, we would have chosen a different property that better fit our family’s needs. Customer service and clear communication matter, especially when families are spending significant money on accommodations. Unfortunately, this experience left us feeling misled and disappointed. *UPDATE -POST STAY* We booked this property mainly for the hot tub, but only 36 hours before check-in were we informed of a strict 10:00 PM curfew that was not clearly disclosed beforehand, making it far too late to cancel our reservation. Because we were traveling with young children, we never got to use it at all. We were not trying to party or be disruptive, just relax quietly at the end of the day. To make matters worse, we still have not received any response from the host regarding these concerns. We were later told the hot tub was for “day use only,” but the listing never clearly stated usage hours. Had that been disclosed upfront, we would have booked elsewhere. Vrbo should also do a better job preventing false or misleading postings so guests can make informed decisions before booking. The property also had multiple maintenance and cleanliness issues including dingy towels, towels in the master bathroom that smelled like vomit, a frozen ice maker that did not work, a missing toilet paper holder, nonworking speakers with exposed wires behind the TV, garbage behind a downstairs nightstand, broken lamps and alarm clock, and excessive cobwebs throughout the home. We also asked about nearby child friendly amenities mentioned in the listing, but locals and a Meredith Lodging employee told us there were no nearby parks or playgrounds. Overall, the lack of transparency, cleanliness, and upkeep made this a very disappointing stay and we will not book with Meredith Lodging again.

Deceitful company! Half of the photos of the house we rented were NOT for the house listed. BEWARE! Stairway to Heaven house in Lincoln City is very run down with broken blinds, missing screens, missing baseboards, old bedding with rips, weeds everywhere, rusted siding etc. Kitchen is ill equipped with NO baking dishes, one rusted cookie sheet and all utensils from the Dollar Store. Meredith Lodging only offered us a very small credit towards a future rental. We will NEVER use this company again.

Do not hire this company to manage your property. You risk being left without notice and without payment, even after guests have stayed at your property and the company has collected funds. We entered into a contract with Meredith Lodging in Big Bear Lake, which later transitioned our account to Big Bear Getaway without proper consent. Despite the name change, payments continued to be issued under Meredith Lodging, indicating the two operate as the same underlying entity. On February 25, 2026, we were notified that the company would be going out of business by February 28, 2026. They stated that all outstanding balances owed to property owners would be paid and even issued a final statement. However, no payment was ever made. This conduct is unacceptable. The company continues to operate in other parts of the country while leaving at least 38 homeowners in Big Bear Lake unpaid. Property owners deserve to receive the funds they are rightfully owed.

Customer service sucks. I booked one of their units through AirBNB and needed to cancel unfortunately. I missed the full refund option by minutes. Their policy was 4pm and I finally had a moment at 4:05pm. I reached out to them through the messaging to see if they could do an exception at 4:15 ish and was told absolutely not. I asked for a partial refund of my deposit through AirBNB's suggested method and again was told no. I will make sure to not book with this particular company for the future.

Dynamic pricing is a fancy way to rip you off. Book in advance expecting a lower price: you get Dynamic pricing. I got triple the going rate when I rented in advance. How do I know ? I checked the rental price 2 weeks before my stay I booked 6 months ago. Yep it was 2/3 less two weeks out vs 6 months. I called Meredith for some compensation. I got told " Dynamic pricing" like it was a good thing . What a scummy business.