Meredith LodgingReviews of meredithlodging.com

We are presently in a house in Rockaway Beach, Or. with one AC unit. (The advertisement for this house said it had air-conditioning. This unit barely cools the one room that it’s in. It is a unit on the wall. The rest of the house has no units nor fans. When we open the windows there is muck and grime and insects all around the windowsills. ) The Internet is down and they sent over a maintenance person, and did not send over the person from the cable company who would’ve been the only person able to repair the situation. Which means that there’s neither cable nor Internet. Both of which were advertised in the materials. There is a window that is literally shattered in the family room. A plank missing from the stairs where one is already tapped up. When we arrived, it was 95° in the house because all of the blinds have been left open with the sun beating down and no air conditioner left on to cool it off. The downstairs smells like feet. Very musty. The planters in front of the house are literally shattered and the plants with their weeds are exploding out of them. Nothing has been maintained. There’s a cabinet in the kitchen that’s falling off and a cabinet in one of the bedrooms that is also falling off its hinge. There is an entire room that has a sign on the door accessing it that says dear valued guest, this room is not meant for overnight stays. At this point no one here feels like a valued guest. Please save yourself the money, the stress, and the disappointment and do not use the house in Rockaway. They do not know how to manage this property in a way that makes guest feel welcome, at home, or in the very least comfortable. They have done nothing to rectify the many flaws of this house. It was not inexpensive either. We were refunded for 1/3 of the stay. Very disappointing and the best we can do is prevent other people from having the same situation. Please go elsewhere for your stay.

We stayed at the Alta Marea Shore in Depoe Bay, Oregon. The location, layout, space, and view of the ocean were excellent. However, the positive attributes end there. The house was not clean. The carpet throughout the house was very worn down and was severely stained everywhere. There was debris under the couches and beds. The walls had marks and scuffs throughout the house. The curtains were super dusty and the curtains in the 1/2 bath were stained. Most of the toilet paper holders were loose and falling off the wall. The outdoor wooden railing on the upper level was loose on one end, posing a danger to our children. There is just a lot of deferred maintenance that needs to be addressed. Addressing these items, a fresh coat of paint, and the installation of new carpet would make this house shine.

I just want to say I was very disappointed with Meredith Lodging this past week. My husband and I were wanting a relaxing 4 days in Lincoln City at The Drifter house. We had booked from May 16th and leaving May 20th. It was the first time in two months that he had been able to travel so it was suppose to be a fun time. I did fill out your survey to let you know how disappointed we were. First of all I noticed as I was trying to put the key in the door that a dog had chewed the wall and door molding. The door was so hard to open that you had to use your shoulder to try to get it open. After we got everything into the house we wanted to set our computers up. That didn't happen. The router or modem didn't work. We called Meredith Lodging and was told by Hannah to reset them which I had tried 3 times prior to calling. She said she would have the maintenance man come by to see if he could fix. Tim tried the same things we did but didn't work. Tim called Charter to see if there was an outage in the area but was told no. I told Tim about the curled rug in the bedroom that never ever should have been on the floor and also showed him the main carpet that was chewed up in the doorway. A tripping hazard. Tim and I pulled the rug that was curled up so my husband or I wouldn't trip on it and we rolled it up and put in the closet. I showed him all the chewed molding that were not repaired. I then wondered if the house was even cleaned and looked over by the house cleaner. Tim left and said he was sorry that he couldn't fix the problem and to call in the morning. On Tuesday morning I called Meredith again to see what was being done about the router and modem. Since we couldn't use the computers or the Roku TV. I was told that she needed to talk to the team and would call back. We didn't feel we could go anywhere until we found out what Meredith would do. Finally a phone call back saying they called the owner and needed to wait for a call from them. I told her that I wasn't going to wait around and miss another day of fun. When we came back to the Drifter I saw the Meredith truck there and when we walked inside the techs were working on the router and modem. We were also told that it would be the 24th before Charter could be out. They said they hadn't heard back from the owners so they gave us a loaner to use while we were there. Hayden and Alex were kind and showed how to at least get you tube on the TV. The router and modem were so slow that if you had the TV on and a computer at the same time all you would get is buffering. I would have loved to have slept in the nice King bed but it was so high off the floor that my husband would have had to jump up to get in the bed.( not possible after back surgery) so the other option was the bed in the curled and chewed rug room with a bed so low that it only had a frame and hard mattress on it. Does Meredith go out ever to check these homes that they rent out? The grass was over 8 inches tall. I paid extra for my dog to be able to come with us but having grass that long makes it hard to clean up after the dog I feel that Meredith Lodging really should have refunded part of our stay. I even asked to be placed in another house but Hannah said that you don't do that. Needless to say I was not very happy the way we were treated. We stayed at Just Beachy in March and had a great time. I would really like to have a phone call back by a manager of Meredith Lodging. Sincerely, Cathy Flynn

Overall the house and location are great. We rent places frequently and we ran into several factors that basically comes down to the management/customer relations. 1. Meredith contacted us via email, but like others who have done reviews, the email was sent to promotions. A phone call at the time would have made a difference. 2. We were contacted the day before that we could not check in until 2 hours later due to the fact that house cleaning was short handed. I asked if we could stay 2 hours longer in the end, but we were declined because other guests would be arriving. Only when asked about this inconvenience, Meredith offered us $50 off the cleaning fee instead. 3. The oven is not working, but Meredith did provide a large toaster oven. 4. Usually at places there is come kind of binder explaining how to operate, find items, or troubleshoot situations. There were no informational directions of that nature, which would have been very helpful for the multiple electronics, TVs, remotes, fireplaces and more. 5. There is a trundle bed here, we did not plan to use it. It is used as a tv stand which is a great idea, however it is broken and the doors are off of it. Again, the house is nice, but the management could work on details and customer relations.

We stayed at 401 NW 6th Ave, the Lake Front Beach House in Rockaway, OR. The positives: Right off hwy 101 and close to town and the beach. The guest bath had been newly renovated with a nice walk-in shower and double bowl vessel vanity sinks. Very nice. The negatives: the property overall is in need of some TLC and we thought that the pictures were misleading. The front stairs are in need of repair. The first thing that hit us was the smell as we walked in. Clearly no one had been in the property for a while. On the second door into the house the lock was broken. The large windows in the living and dining room had no shades on them and there was no outdoor lighting on back patio so couldn't see at night. The pier outside leading to the lake looked really cool in the pics on the website but when we got there it had a sign that it couldn't be used because it needed repairs. Probably the biggest disappointment was the beds and mattresses: outdated and uncomfortable, all of them. The picture of the comforter in the master bedroom on the website was a big fluffy white down comforter. The actual comforter was nothing like that. The other two beds in the downstairs bedroom were no better, new mattresses needed and not comfortable. There was no wifi or cable (stated on the website) but there was a DVD player and DVD's. However, the DVD's were burned off of tv, complete with commercials. Utterly embarrassing that a vacation rental would offer these, especially when DVD's are so inexpensive now. Also, most of the house had a beach-themed feel to it, which we could see from the pictures. However, in the master bedroom it had a couple of creepy pictures/paintings that we ended up taking down. Why not make the whole house beach-themed? With a few updates, repairs, regular maintenance and having a cohesive beach theme throughout, this could be a really nice rental. New mattresses, blankets and comforters for the beds, a collection of actual store-bought DVD's available, repairing things as they break (door locks, front stairs, the back pier, etc.) would make a HUGE difference in the quality of stay for guests. Since these things have been overlooked, I wouldn't really recommend it to anyone. The pictures were deceiving. We are a family of four with two kids and we made the best of it, but for a 3-night stay, I would book elsewhere. I will really think twice before booking with Meredith Lodging again based on my experience.

We've stayed with Meredith before but this time the house we got was beyond disgusting. The carpet smelled so bad that we had to open all the windows and leave them open the whole time. I ended up calling to report it the first day cause it smelled so bad. It smelled like pet urine and very sour. I'm super bummed this happened but the home needs to pull out the carpet. On our last night I had my shoes off and I stepped on a carpet tack strip and man did that hurt.

My family and I recently stayed at a home managed by Meredith lodging in Sunriver and was unfairly charged $500 for damage to the carpet which was there present on our arrival. It took me an agonizing week to even get to TALK to someone in management which was beyond frustrating. All of the receptionists I spoke with were helpful but there was nothing they could do to correct the mistake. It felt like Amber, the guest service representative who actually filed the incident report and charged me was avoiding my calls and only ever responded to me through a message from the receptionist. I finally was able to speak to someone in management a week after my first attempt at contacting them and thankfully they were able to look into the mistake and refund my money. I received an apology and a small credit to our account to use towards a future stay if we choose to do so but honestly don’t think I will take them up on that and don’t think I could recommend this company with a good conscious.

After repeated cancelled trips due to covid and fires we were able to escape to the beach. Rented a whale of a view in south beach. The only good review I can give it was the view. Old outdated furniture, blankets old and not on the beds, pillows stained and old. The bedroom that had a bathroom was laughable. Walmart quality towels. One towel in the kitchen, no wash rags, no dishwasher soap. Construction next door was noisy all day..my husband is entering hospice and peace and quite while trying to listen to the ocean was difficult through the construction noise. We have rented from Meredith numerous times but this rental was such a disappointment. A long awaited reunion with family was so disappointing for the lack of quality for the price.