Meredith LodgingReviews of meredithlodging.com

I rent many air b and b’s. Worst customer service ever. Worst communication ever. Basically unethical company that won’t compensate in any way when the state evacuates rentals. They ‘say’ they will give credit for days mandated to vacate, but again no communication to that effect. Calling gets answering machine. You risk throwing money away for nothing by reserving with them.

Another canceled reservation due to COVID-19 yet this company wants to keep my money. While I understand the mandate is out of their control, they should not keep money for a service they are not able to provide. Rebooking at higher rates or taking a Future Stay Credit that expires December 31, 2020 are the only options they provide. DO NOT GIVE THIS COMPANY YOUR MONEY. Since they are listed on the Lincoln City Chamber of Commerce Website, contact them and let them know of Meredith's practices as well as your credit card company.

Meredith Lodging has made my family’s life a living hell. Long story short they cancelled our reservation in May within 10 days of our arrival because of the Coronavirus (understandable) and now has given us 2 options. Option 1, fork up another whopping $2,000 to stay in the same beach house in the summer because of different rates. Or Option 2, don’t pay an extra $2,000 for the house and lose out on the $2,000 we already paid for, because no refunds within 30 days of arrival. We didn’t cancel, they did. Doesn’t seem legal.

Terrible. Terrible. Terrible. I booked thru Vrbo and received a receipt from Meredith Lodging saying I could cancel within a certain period. I cancelled well ahead of the stated time period and they told me the cancellation policy was not valid because it was through vrbo but the receipt I received was very clear and they refused to honor it. They do not stand by their printed word.

I had booked a house in Manzanita for a week’s stay over the Easter break. I had paid in full and was coming from Canada. Then Covid-19 hit. My employer told me not to travel. My provincial government told me not to travel. My Federal government told me not to travel. Then, both the Canadian and the U.S, governments closed the border to non-essential travel. No surprise... my holiday is not considered essential. Then, Manzanita closed. Meredith Lodging gave me a credit. The dates within which I could use the credit varied depending on the person I was I contact with. The only time I can use the credit is next April (Easter). I looked into that and the price had more than doubled. I contacted Meredith Lodging and asked if the price match dates would cover a booking at that time of year. Still to receive a clear answer. Just get a repeat of a few price match dates and a reminder that I can’t possibly get a refund...see policies. These policies were written before this pandemic. I did not cancel on a whim. I could not get to Oregon if I had sprouted wings and flown over the closed border. This is not how I wished my much anticipated holiday would end. I would like to know what has been done with my money... money spent on a service I did not receive-through no fault of my own. This may not seem like a lot of money to Meredith Lodging but it is to me. I worked hard for it and I saved for a little treat by the beach. This is a time for flexibility and compassion... not price gouging. Update- May 23, 2020. I have now emailed Meredith Lodging three times since their response to this initial review and have not received a reply. My booking of Pelican Peek in Manzanita was originally for 7 nights. The credit Meredith Lodging gave me would not even cover a 2 night stay at the newly increased prices. I would love to know what Meredith Lodging is doing with my money... Update May 22, 2020 It took some time and some tenacity but we finally got this sorted out. Once I reached out via social media, someone contacted me and graciously offered a solution. I am grateful a solution was found as I was very disappointed to have missed my much anticipated holiday. My trust in this company has been renewed. Thank you.

We are another cancellation due to the Cov19 closure. Oregon officially closed all vacation rentals on March 25th. We waited for 2 additional weeks, just hoping things would change, but finally had to cancel with no known date that we could reschedule. With the Airlines requiring a 2 week quarantine between states, a 3 day/night stay wasn't possible. We were charged a booking fee, cancel fee, and TAX on top of that? We did receive $21.52 back. When we are able to travel again, we won't be coming here. When the State mandates you can't come, then you can't charge for a service we never got.

Here is another review about the terrible customer service with cancelation of our two large beach houses rented during the COVID-19 outbreak. I normally do not do reviews unless there is TERRIBLE service. These are unprecedented times and your standard cancellation policy should not be the stance during a worldwide pandemic. All other vacation rental companies are being flexible with there cancellation policies but not them. Will definitely never use again.

I totally agree with the previous review. I cancelled my stay over 60 days in advance and had made the mistake of also taking out travel insurance, $109.97. I not only didn't get my booking fee of $161.24 refund but I also had a $75.00 cancellation fee charged against my deposit. I tried speaking to the processing company about my refund and they said to contact Meredith direct. The quote I was given over the phone and the amount the refunds quoted from the processing company was about $130.00 difference. In vain I spoke to the travel insurance folks and they had a message on there phone that stated they would not be giving in refunds due to the COVID 19 unless you actually caught the disease while on your trip. I will not be using this company any more and wish they'd take a page from other companies and grant a full refund. Update: April 10, 2020, I just heard from the 3rd party processing company about my refund. They charged me a tax on my booking and cancellation fee’s. So I received $121.52 of my initial deposit of $494.43. What a racket, stay away from businesses that conduct themselves like this. Especially in the current COID 19 pandemic. Plus they charged me tax on both fees. How does that work, they didn’t earn any of the money. Update April 24, 2020: I still haven't heard from anyone. Did hear from the travel insurance folks, nothing covered so a waste of almost $110 of travel insurance as well. Remember RedSky Travel Insurance and Meredith House Rentals, making money off of a world pandemic, pray for the proper karma.