Meredith LodgingReviews of meredithlodging.com

We stayed in a beach home in Neskowin and the place was disappointing. The carpet was covered in old stains. In fact we had to buy carpet cleaner and clean it ourselves. The bedding was unwashed. In general the home was uncomfortably dirty.We will never rent through Merideth again

Disgusting! *Blood stains and urine stains on the mattress pad on the bed in the main bedroom! Wasn’t until we were asked to strip the bed, put the dishes in the dishwasher and empty the trash and after paying a cleaning fee, did I notice there was disgusting blood and urine stains that were never changed out with a clean mattress pad and we slept on it overnight! I’m pretty sure there are strict housing hotel and rooming sanitation laws in effect especially with Covid right now and none where followed! We rented a ski house at Mount bachelor through Merdith Lodging Bend, Oregon Ski House number 121! The air conditioning not working when we got there and a portable unit in the living area that took up the majority of the sitting room it was so big and blew cold air on fold out sleeper that had hair all over it? Blankets for sleeper sofa haven’t been washed probably ever? Absolutely no air conditioner in bedroom and the amenities that we paid for the clubhouse including the pool closed at 6 PM unbeknownst to us when it states clearly on the pool sign at pool and on the website at time of us renting this unit that the POOL didn’t close till 9:00pm and check-in is at 5:00pm? I have called Meredith lodging three times and I have filed an official email with pictures of proof two times and I’ve been told I’d be contact over the last three weeks and I have not heard a word! If there was zero stars trust me I would definitely have zero stars! If you don’t like paying $300 to sleep in other peoples blood in urine stains and have no amenities that you paid for then go ahead and rent this place! I wonder what the owners would think about the money that they pay for the property management there at Meredith lodging for the cleaning and other services there and what is actually not being cleaned and services not being performed? *Update July 21, 2021 Meredith Lodging replied to this post (my post), saying the blood stains on the mattress pad we where left unbeknownst to us to sleep on where old and that the pad was washed before our stay! NO the blood stains where old but never was this mattress pad washed! They where dried blood stains NEVER BEEN WASHED and they made no mention of the FRESH Urine stains right next to the old never washed blood stains! They have only refunded me 1/2 off the 1 night stay fee to date! Keep posted because I most definitely will keep you unknowingly and innocent hotel patrons updated! *I have pictures of never washed dried blood stains and fresh urine stains on the mattress pad and pictures of the room for proof please go to google reviews to see them they’re posted there for Meredith Lodging Mount Bachelor Village Ski House 121

Meredith Properties Sunriver - A Violation of Trust so Renters Beware! For our first venture out after a year+ under COVID, we chose a Meredith managed home in Sunriver, OR. We based this choice (among other options) on Meredith’s stated Professional COVID cleaning policy to ensure a “safe” experience. Turned out to be not so much so, but good marketing on their part. Getting here; the rental information provided a street address - which led us to the middle of the road - Sunriver doesn’t use street addresses - they use Loop names and sequential numbers on each house - we would not have found this location without a call to Meredith which was fortunately open at that hour. Then the house keypad access code was 6 numbers with an asterisk * at the end. We tried that multiple times and didn’t work. Again a call to a Meredith rep who said to try the keypad check mark at the end of the sequence, not the asterisk *. Finally that worked, but that correct information would have been very helpful. (If this had been a late-night arrival we’d have never found or gotten into this rental - maybe improve communications?) Cleanliness in this house was nowhere near what we expected from their COVID cleaning policy to ensure a “safe” experience. Even without COVID, this house should never have been rented without a cleaning inspection from someone. We found leftover sunflower seed shells (so someone ate them) on the living room chair, under couch cushions and on the carpet. So nothing was cleaned or vacuumed in this area. And truthfully, the carpet needs a good shampooing or just plain needs replacing - tracks from front door across living room. There were ripped off clothing tags on the floor in the master bedroom, a plastic bag behind the nightstand, and the dresser had not been dusted at all. Again, didn’t seem like anything was vacuumed or dusted in this bedroom. We found Cobwebs over the kitchen counter, there was dust and dirt in the bottom of the utensil holder on the stove. I cleaned and washed all that out before using the utensils. But the worst were the wine glasses from the cupboard that had so many fingerprints and smudges, we had to rewash them all by hand as well as cups before using them. Can only assume that the dishes and utensils were clean. And this is COVID-level cleaning? We also found one of the TV remotes stuffed between couch cushions otherwise no way to control the TV. It took us more than a ½ hour to figure out the 3 remotes and which worked for the TV, DVR, and DVD player. Instructions would have been helpful. The patio deck had not been cleaned at all. We understand that the pine trees were losing their pollen, but there were bird droppings everywhere, so once again we had to clean the table and chairs before we could even sit out there. The hot tub needs major help. Temperature adjustments ranged from 98 to 106 degrees, lights/jets don’t work. The gas fireplace was a nice, however took us a while to find the wall control to operate it. Again, instructions would be helpful. We won’t trust a Meredith managed property again. We had rented the property for 6 nights, but we left early, there was no “safe” feeling about this rental. We were greatly disappointed, sad, disheartened, irritated and unsatisfied as we wanted our first venture out after COVID to feel safe and fun, which none of this was. As a side note: we have been to Sunriver many times and this was the first time we felt totally disappointed in what should have been a positive experience. We are also world travelers, and nowhere have we run across such an organization that gave miscommunicated directions and marketed Professional COVID cleaning policy to ensure a “safe” experience that definitely wasn’t true.

Updated on 5/19/2021: The agency wrote (as seen below) saying they wanted to connect with me, but they have not done so. I will hope to hear from them by the end of the day, but at this point, I call scam from this agency. I will continue to pursuit my lost money, and have reported this incident to the BBB. Disappointing. 5/17/2021: I booked a stay through Airbnb for August 9 for 4 nights on May 12, 2021. May 17, the family that intended to join me and my child had an unexpected medical diagnosis and emergency, making it impossible for them to travel to Oregon from Philadelphia. I contacted the host, and was told it was policy that they keep the 50% fully paid for reservation (yes, I did mis-read the policy which stated a 50% refund if cancelled prior to July 10). The amount they collected from me was $1534. This amount is for what, a reservation cancelled after 5 days with 3 months advance notice? I find it ridiculous to believe they won't re-book this Oregon Coast property again for August. I made 2 contact attempts via Airbnb, and was told twice “it is out policy”. After I contact Airbnb for assistance, they too met with resistance from Meredith’s. All in all, this seems like very shady practice. I wouldn’t be surprised if this agency makes most of their profits on cancellation policy collections, and hedges their bets that no one will legally follow up with them.

I rented one of their "luxury" properties in Lincoln city, the "breakwater beach house". House looked great in the photos until we arrived to realize everything was broken- ice machine, screen doors, closet doors etc. carpet was filthy in the living room. The "large flatscreen" tv would have been great to use if it didn't have a line through the screen impacting the picture. Such a cheap TV. No cable, you can access Netflix if you spend 30 minutes attempting to get logged in. I contacted the company to check the propane prior to our arrival as we rented another property with them earlier in the year and arrived to an empty tank. I didn't realize I needed to also request that the grill actually functioned, the igniter was broken. An entire meal wasted. The best part is the advertisement in the amenities list of heat- the thermostat in the basement is locked behind a glass case and cannot be accessed. What cheap people. Hilariously they sent maintenance over to fix the issue and the guy laughed and said he didn't have a key for the box. It was super enjoyable sleeping at 61 degrees in cold weather with a sheet as your blanket as the top blanket had not been washed. The TV in the "master" doesn't even work. The shades they have on are useless as they block no light, I had to sleep with a shirt on my face. Then at 12am an alarm started going off in the living room which woke the kids up, that was fun. Night two the kids were kept up by the Meredith lodging property directly next door of a large group partying outside. Every dish had food stuck to it that was put away. Oh, and don't expect two towels, expect one towel per bathroom that feels like a rag. I contacted the company about all of this, they blamed the owners and stated, "they don't decide the towels"- didn't they decide to list a property as "luxury" on their website?? I contacted the company throughout the stay due to all these issues. I received no apology, nothing. When I told them the grill they advertise for the property couldn't even be used, no response. I received a response only when I had to tell them I would be taking legal action for the misrepresentations and fraudulent amenities list. The company claims they are completing an "inspection" and will be refunding me accordingly. If that happens and I don't have to report this fraudulent company I will update this review.

I rented an ocean front home for my birthday for my family and I. There were lots of homes but I wanted one that had a hot tub. When we arrived we found the hot tub was not working at all. It would not heat up and I am sure it was not working prior to my arrival because it had a pump that wasn’t working. Also the gas stove had 6 burners and we were lucky to get one to work. It would light and then when you put the pan on it would go out and other times it wouldn’t light at all. I spent the whole vacation calling Meredith lodging to get both problems fixed. On the day before we left the guy shows up to fix it and made a point of telling me how far away he was, not my problem. He spent about a half hour working on it and then said it was fixed. He was gone maybe 5 minutes and I checked it and it was still not working. I called immediately so he could come back and fix it, he never showed up. I complained to Meredith lodging about both issues expecting them to make it right. We didn’t even stay the last night. They have been telling me I would hear from customer service and they are just avoiding me now. This is not good business practices.They should have told me it wasn’t working prior to my arrival so that I could find a different home to rent. Very disappointing experience. They have lost any future business I would have done with them. The home I rented was 5345 NW Jetty Ave. in Lincoln City. If you have a stay coming up you might want to find out if repairs have been made before going.

I had a medical emergency and had no choice but to cancel my stay. My reservations are over two months away. I paid a down payment of 2K. Looking at the same days I had reserved, today's total cost for those days is only just over 2000.00. This simply doesn't compute. IE., today's reservations are half the amount I had to pay. Because I was forced to cancel, I was charged 1200.00. Does this seem fair? My cancelation fee would pay for three nights at today's cost. While I realize there are expenses related to canceling/setting up new reservations, it is blatantly obvious this company is solely interested in ripping people off....regardless of the circumstances.

I am filing a complaint against Meredith Lodging, an Oregon vacation home rental company. Meredith Lodging refused to refund a deposit on a vacation house that I later became unable to rent because of the COVID pandemic. Here is the basis of my complaint: The information below was conveyed in writing on October 25, 2020 to Meredith Oksenhult, the owner of Meredith Lodging and on November 29, 2020 to Julie Johnson, the actual owner of the property. It describes the approaches I used to reach a fair and reasonable agreement with Meredith Lodging that would comply with governmental safety measures. My family, friends and I rented the Wave Watchers’ House (WWH) in Lincoln City, Oregon for many years -- first through Zona Nelson, then through Pacific Retreats and finally with Meredith Lodging. A recent examination of my financial records indicated that since 2014, I have paid $11,309 for renting the Wave Watchers House. Before 2014, we paid Zona Nelson for renting the Wave Watchers at Thanksgiving as well. My friends, family and I were loyal renters and always did our best to take care of the WWH. On October 25, 2020, in a written letter, I asked that Meredith Lodging (ML), the property management company that represents the WWH, to reduce the rental charge for our Thanksgiving 2020 holiday stay. In my letter, I explained that our group consisted of people over 70 years old who are at a high risk for contracting and suffering severe health consequences from COVID-19. In the past, we were able to have up to 10 people in the house and we reduced our rental costs that way. Our 2020 per person cost for the Wave Watchers rental would have been approximately $236 per person had the pandemic not struck the United States. In mid-November, Federal, State, Municipal and Health authorities are all urged people not to gather in large groups for Thanksgiving and Christmas. In an Associated Press article that appeared in the November 20, 2020 Oregonian Newspaper, the United States Centers for Disease Control and Prevention “pleaded with Americans not to travel for Thanksgiving and not to spend the holiday with people outside their household.” Because of the reality of COVID, only four of our original group of ten would have safely been able to stay at the Wave Watchers house for Thanksgiving 2020 – at a cost of $590 per person. This would have stretched our budgets considerably and consequently made our stay there unaffordable. When we agreed to rent the Wave Watchers House from Meredith Lodging in late 2019, we had no way of knowing that a pandemic would invade the United States and make our traditional Thanksgiving holiday unsafe and unaffordable for us – and would have violated the recommendations of the Centers for Disease Control and Prevention, a trusted arm of the the United States government. We then asked Meredith Lodging to work with us to reach a reasonable compromise. In my October 25 letter, I requested that Meredith Lodging, the owner of the Wave Watchers House, and our group reach a fair compromise with which we could all live safely. Using the per person figure of $236 cited previously in this letter, a total cost for four of us staying at the Wave Watchers this Thanksgiving would have been $944. Since we already paid a deposit of $388.25, our outstanding balance would have been $555.75. We also told Meredith Lodging that we were willing to discuss shortening our 2020 stay at the Wave Watchers if that would have helped us reach an agreement. Unfortunately, our request for a reasonable compromise was turned down. Because the COVID-19 pandemic made the cost of renting the WWH unaffordable and unsafe for us, we cancelled our Thanksgiving stay at the WWH and lost our deposit of $388.25. To make things even more unfair, a person who was in Lincoln City during this period observed that the Wave Watchers House was full of tenants for the entire time – proving that Meredith Lodging would not have lost any money by refunding us our deposit. I requested that Meredith Lodging refund our deposit charge of $388.25 that my family, friends and I paid to them in December, 2019. This second request was denied as well. I am once again requesting that Meredith Lodging refund the deposit of $388.25 that I paid in December 2019.