Mercy Bakery | HRD Reviews | Read Customer Reviews of mercybakery.com

Mercy Bakery | HRDReviews of mercybakery.com

4.016 reviews
Professional Organizations
41 Flatbush Ave 2F, Brooklyn, New York

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Mercy Bakery | HRD

About Mercy Bakery | HRD

Mercy Bakery was founded on the principle that people should have access to the most basic form of substance: bread.With the mission to provide free public bakeries worldwide for those in need, the first Mercy Bakery opened in Sana’a, Yemen, in August 2018.Our goal is to provide at least 28,000 loaves of bread a day to families in need, therefore providing a minimum of 840,000 loaves a month. Right now we give out just over 700,000 loaves per month, in addition to healthy meals provided by our Mercy Kitchens.Our donors have continued to make this dream a reality and we have expanded to 10 bakeries in Yemen and our first international expansion to Kharian, Pakistan. We want to expand further, but are limited by our resources. We are grateful for the strides we are making with your support.

Mercy Bakery | HRD (mercybakery.com) has 16 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: mercybakery.com
Website: mercybakery.com
Category: Professional Organizations
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 69% of reviews.
Latest: Most recent review: September 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Mercy Bakery | HRD reviews

Showing 3 reviews with 1 star · Clear filters

Jeffrey F.
Mar 10, 2025
Praesent nec erat convallis
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
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Matra H.
May 16, 2021
Suspect
I have donated to this charity and when I was trying to get more information through their email confirmation for the donation. The link they provided is no good, I keep getting security certificate is expired. Too many problems and the fact that I was unable to communicate via email make me feel I got scammed.
Response from Mercy Bakery | HRDOct 21, 2022
Hi Matra Hart, I am terribly sorry that you had those issues and I hope to resolve them now. Your money either supported the operations of Humanity for Relief and Development, which is the non-profit that runs the Mercy Bakeries, or it went 100% into funding the Mercy Bakeries themselves. We publish our monthly reports of how much bread we give out here: https://hrdglobal.org/project-reports/ Financial transparency is one of our new top priorities and we are working hard to make sure our donors know where their money goes. We will be implementing new processes shortly to achieve this goal. I want to confirm that you emailed [email protected]? We check that email inbox Monday-Friday. Once again, I profusely apologize for the delay in getting back to you. We have been overwhelmed with the emergency situation in Yemen amidst these uncertain times, and have been facing a shortage of resources at our offices as well. If you have ANY questions, concerns, I’d be more than willing to personally give you a call if you would like to learn more about our organization. Feel free to send me an email at [email protected] or call us during normal business hours at 929-298-4534 and I will get back to you at the earliest. Thank you so much for bringing your concerns to our attention. We appreciate it. Sincerely, Eric Community Engagement Coordinator
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Mohammad J.
Mar 28, 2021
Subject: Refund part of donation receipt number 1282-4253
Assalmu alaykum. I donated $250 by mistake and the actual donation is only $50. Please refund $200 ASAP Also note your online donation page is not user friendly and trick donars to pay more. We always donate to many organizations but they are simple and easy and show how much you are donating. Details of my donation given below. We appreciate your feedback and quick action Name Albia Zamal Receipt 1282-4253 Address Mississauga ON CANADA
Response from Mercy Bakery | HRDOct 21, 2022
Salam Mohammed, I am terribly am sorry that you had those issues and that we are responding so late. I hope you find our new website design more user-friendly: https://hrdglobal.org/donate-today/ I asked our Director of Donor Engagement to look up your donation and provide the refund. Financial transparency and customer support are our new top priorities and we will be implementing new processes shortly to achieve these goals. Once again, I profusely apologize for the delay in getting back to you. We have been overwhelmed with the emergency situation in Yemen amidst these uncertain times, and have been facing a shortage of resources at our offices as well. If you have ANY questions, concerns, I’d be more than willing to personally give you a call if you would like to learn more about our organization. Feel free to send me an email at [email protected] or call us during normal business hours at 929-298-4534 and I will get back to you at the earliest. Thank you so much for bringing your concerns to our attention. We appreciate it. Sincerely, Eric Community Engagement Coordinator
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