Dee M.
Great Customer Service
If I need to call the office for questions or support, the Mercury team is always very helpful and timely in addressing questions.

From the Great Lakes shoreline to the heart of the Midwest, Mercury Fiber is connecting communities with ultra-fast, dependable fiber-optic internet that is built for today and ready for tomorrow. We believe reliable broadband is not just a luxury, it is a lifeline for work, education, healthcare, entertainment, and staying close to the people and things that matter most.Our mission is to bring big-city speeds to small-town America, bridging the digital divide and opening new opportunities for the families, students, and businesses we serve. Whether you are a remote worker, a gamer, a streaming enthusiast, or a business owner relying on cloud-based tools, Mercury Fiber delivers the speed, stability, and customer care you deserve.Where We ServeWe proudly offer service across Indiana, Kansas, Michigan, Ohio, and Missouri, focusing on small towns, rural neighborhoods, and growing suburban areas. From the welcoming main streets of communities like Knox, IN, to the lakeside charm of Marshall County, to neighborhoods surrounding our hometown of Topeka, KS, and across hardworking communities in Missouri and Ohio’s farm country, we are delivering next-generation fiber where it is needed most. Check if we’re in your area Why Choose Mercury Fiber No Data Caps - Stream, game, and work without limits, even with multiple devices online at once. Symmetrical Upload & Download Speeds - Perfect for video conferencing, large file transfers, and competitive gaming. Whole-Home Wi-Fi with Wi-Fi 6 - Strong, consistent coverage and advanced network security for every connected device. Local Customer Support - Friendly, knowledgeable team members based in the communities we serve. Free Standard Installation - Get connected quickly and professionally with no hidden setup fees. View our plans & pricing Building Stronger CommunitiesEvery Mercury Fiber installation is a step toward a stronger, more connected community. Our high-speed internet service helps: Students access online learning reso
Mercury Fiber (mercuryfiber.com) has 184 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Dee M.
If I need to call the office for questions or support, the Mercury team is always very helpful and timely in addressing questions.
Robin D.
The customer service rep. was able to help me & answered all my questions. Would recomend Mercury Broadband to all I know.
Todd And T.
We’ve used mercury for over a year. And 2 months ago upgraded to their fiber optic service. Super happy. Service is great, their tech and install guys are great. Couldn’t be happier
Judith Burkholder And Rick A.
We had it installed in March 2024 and before we had Fronteir and if anyone who lives in the country can relate it went out almost every week,with Mercury we so far only loose service once a month probably due to updating the systems, we stream and have devices that need WiFi and no lagging or delays, so except for the beginning of the month we really appreciate Mercury's service.
Robert W.
That the system has been up and is reliable. As you probably know this was not the case early on about a year ago when it was terrible thanks for making it reliable now.
Kim H.
Great internet!
Kim
Have been very pleased and impressed with customer service.
Debra W.
We have enjoyed Mercury Broadband internet. There's hardly any buffering. Shows come through nicely. We just really like the service.