Mercury CardReviews of mercurycards.com

Very convenient and payments are easy to make

Awesome company

Customer service is great. Easy payments. Good card. Love the rewards, added bonus.

I like this card to build my credit

Great opportunity to build your credit rating. Good website for checking your balance and setting up your online payment.

I rated this card 100% when it was Spirit. Since Spirit has gone bankrupt. I was aware that I lost my 23,000 frequent-flier miles which made me very upset because I was getting ready to use them in a couple months. I’m bedridden right now and have been for three years waiting for treatment. I was browsing through my cards, and I noticed that all of a sudden that I was being charged all these fees on Mercury. I never agreed to any of this. I’ve never received anything saying I was going to be charged these fees I had a $366 and some cent balance on the account that I used for two sets of groceries. I would never have use this card. so when I saw these fees I called on the seventh and asked them to close my account and reverse the fee for me. Please because I was unaware of your new system. The fee was placed on my card for the first time on August 31. I called seven days later when I noticed it. I was treated with nothing but rudeness on September 7. That’s the first time I noticed the fees and I asked for them to be removed and I canceled the account. I then called back on September 9 then I called back on September 11 and I called back on September 14 and I called back on September 17th and nothing but the same thing rude and refusal to remove these fees. I paid off 372, which was more than what I needed to pay them. I refuse to pay anymore. I am taking you to Small Claims Court because you violated the truth in lending act and are also violating me by adding a $49 predatory fee that I never agreed to as well for an annual fee. Besides the fact you brought this cards interest rate up to a 36% interest which I was told on the phone by one of the people I spoke to. Which I had also not been informed until I spoke to this person. As he’s rattling off the New fees to me. Since no one wants to take any kind of accountability that works for you. And I’ve been calling now for 17 days. I gave ample time to let someone figure this out and I told them what I was going to do. The last person I spoke with today was the last person I will speak with her name was Shalonda just as rude as the rest. Her employee number is 1206. She insisted there was no other supervisor that could help us other than her. We can wait for a call back, but we will not reverse these charges. She said I was given ample warning??? Even???? You’ve have my email account. I was not warned there. You have my phone number. I was not called there. You could’ve easily text messaged me because you have my phone number. You did none of the above I received nothing in the mail. So now it will be handled in court, and your name will be smeared all over Better Business Bureau and every social media I can find.

Helping me build credit when a lot of other companies wouldn't, and a 2500.00 list helps. I use it to get gas and pay off monthly.

Didn't have any issues using the card yet.