Steve G.
The product was great
The product was great, but delivery was slow. They lost my order, but after I called to investigate, they responded and got the order here quickly

Merchly is part of a tradition of supporting independent artists and businesses that spans over 70 years. Located next door to Philadelphia, PA, we’ve helped successfully deliver millions of projects quickly, affordably, and on-time. Whether you need 25 t-shirts printed fast for next Friday’s gig, or 10,000 silk screened t-shirts printed for your upcoming 5k run, we’ll help you make a lasting connection with your audience.
Merchly (merch.ly) has 438 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingPrint & Graphic Design · Hasbrouck Heights, New Jersey
Excellent

Print & Graphic Design · Newark, New Jersey
Excellent

Print & Graphic Design · South Hackensack, New Jersey
Excellent

Print & Graphic Design · Mahwah, New Jersey
Excellent
Showing 21 reviews with 3 stars · Clear filters
Steve G.
The product was great, but delivery was slow. They lost my order, but after I called to investigate, they responded and got the order here quickly
customer
The quality of the print on the shirt was better then I expected however not completely mind blowing either. Decent value for multi-colour and complicated image. The wash test will be the determining factor but I will most likely purchase from merchly again unless the shirt completely fails the wash.
Lee
I would like to give 5 Stars for the service and promptness. My reason for 3 Stars. The print was excellent however, I felt the shirt quality could be greatly improved. This is simply my humble opinion.
Nathan
This is my fourth order with Merchly. I have had great experience in the past but this last order took nearly a month to get. It didn't ship until about a week and a half after the estimated delivery date. When I called to find out what was going on I was told it would be looked into and they would call me back but I never recieved a call back. I called to check on it again the next day and was told the production department made an error and that was why it was late but he was still unsure of the ship date. I was again told he would call me back and let me know but did not get a call back. Two days later they shipped and are supposed to be arriving tomorrow.
Response from MerchlyJun 19, 2020
Hi Nathan, So sorry your shipment was delayed as much as it was! During these difficult times, we have certainly hit a few bumps in the road with adapting our production capability account for social distancing and PPE recommendations as well as office staff working from home, and sometimes we cannot be as responsive as we would like and orders have been are delayed. We certainly appreciate your business, and I'm sure your next order will go a lot smoother!
Daniel
Everything Came Out As Expected !!! Only Thing Is I was Shorted Out (1) Shirt
Response from MerchlyJun 9, 2020
Oh No! Sorry about the missing shirt Daniel! Please email us at [email protected] the size of shirt that you were missing (along with your order #) and I will be happy to refund you for the missing item ASAP.
J. W.
The shipping time was long, which wasn't super unexpected, but the delays weren't communicated. I had to ask about it myself. And the actual tees are a little rough for my liking. One of my friends who purchased from me already has a hole in hers (the stitching under the arm) and she's only worn it twice and not even washed it yet. I wouldn't order this type of tee again. I might try the Comfy style, but to be honest, I'm a little afraid of the quality. I've bought shirts in person from an in-town vendor that were much, much better quality.
Response from MerchlyMay 19, 2020
Hello Jamilah, Thanks for bringing this quality concern to our attention. We exchanged a few emails and I've processed a refund for that defective shirt earlier today. So sorry this happened! Let us know if you encounter and other quality issues.
Z & B R.
The overall experience was ok. We had a problem with some of the shirts (crooked designs), but customer service never responded.
Response from MerchlyFeb 27, 2020
Oh no! Thank you for bringing this to our attention. Something must have slipped through the cracks, so sorry about that!! We will review our records and reach out real soon to get this resolved.
James
I received printed tees with aliasing on my decal. I was never warned that my drawing was too low a resolution. Please add warnings or enforce the submission of SVG files.