Joseph N.
Tried to call you twice
Tried to call you twice. Just a canned "we'll get back to you." No one ever did. I've been a customer for MANY years. This camo stick was no good. It was so hard or solid that it was very difficult -almost impossible- to get the substance on my face. Finally gave up. What's up? Do you have any retail stores where I can actually "try" (examine the product)? My many past purchases have also been fine. Better check with quality control. I would like to continue to be a customer. But that won't be possible unless I get some assurance from a representative that the stick you are sending me "works".
Response from Menaji Advanced Men's SkincareJun 21, 2024
Hello Joseph, we sincerely apologize for our failure to return your calls and for the defective product. We value your longstanding loyalty to Menaji and we will of course replace the product ASAP. In addition, we have added 2000 Rewards Points to your account. Regards, Eric Groberg Chief Operating Officer Menaji Worldwide, LLC