Bill C.
Memoryamuse does NOT honor a full refund policy.....stay away!
I started the return and refund process with them many weeks ago and they denied a full refund, seeming to make the process so painful that I'd settle for their offer of 10% of the full price. I placed my review on TrustPilot, and Memoryamuse replied with the exact same stalling tactics they used previously, PROVING my claim that they do NOT honor a reputable RETURNS policy. Here is their reply in TrustPilot: "Reply from Memoryamuse 8 hours ago Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration. To ensure that we can handle your order quickly and accurately, please contact us through the following channel: Email: support@memoryamuse dot com Please provide: - Your order number - The email address used when placing the order We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding." This is the run-around you can expect if you make the mistake of purchasing anything from this firm. STAY AWAY FROM MEMORYAMUSE .
Response from MemoryamuseSep 8, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration. To ensure that we can handle your order quickly and accurately, please contact us through the following channel: Email: [email protected] Please provide: - Your order number - The email address used when placing the order We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.


