MemoryamuseReviews of memoryamuse.com

This company delivered my order to Canada & I live in the United States! They asked me to contact my local post office, but it said it was already delivered.... To CANADA!! Wtf is all that about? Needless to say, they screwed up & WILL be getting a refund. This nonsense is not worth my time!

After I ordered I needed to change it and there was no way they could do it or so they said. After accepting that, I politely asked them to stop sending me updates and messages about it as it was causing me distress, but they continued. Even after 2 more requests they kept sending me notices which I specifically asked them not to. That indicates to me they are not well organized or concerned about their customers. I will not shop there again.

I started the return and refund process with them many weeks ago and they denied a full refund, seeming to make the process so painful that I'd settle for their offer of 10% of the full price. I placed my review on TrustPilot, and Memoryamuse replied with the exact same stalling tactics they used previously, PROVING my claim that they do NOT honor a reputable RETURNS policy. Here is their reply in TrustPilot: "Reply from Memoryamuse 8 hours ago Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration. To ensure that we can handle your order quickly and accurately, please contact us through the following channel: Email: support@memoryamuse dot com Please provide: - Your order number - The email address used when placing the order We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding." This is the run-around you can expect if you make the mistake of purchasing anything from this firm. STAY AWAY FROM MEMORYAMUSE .

This company is a scam. They use an unknown delivery service, which claims to have delivered…but of course did not. The company does not stand behind this issue. Never again. Beware!

Do not purchase from this company. The product quality is terrible and their customer service is even worse. I bought 2 shorts outfits for a total cost of $111.56. The outfits came and I was extremely disappointed 1. The material quality is very poor - very thin & cheap. 2. I ordered a Medium and the shirts were both extremely large. Like ridiculously large! They were big on my husband and he wears a mens XL. I could never wear these shirts. I immediately went on the website and requested to return for refund per their website's return policy. All I had done was open the package and try them on. They requested pictures which I sent. Instead of complying with their own policy, they offered me an $11 refund. DO NOT waste your time or precious money with this terrible company.

Total scam! I ordered two prayer card holders on 5/28/26 as gifts. It is nearly 60 days. Customer service is non existent & they send me form emails to wait because they won’t refund my money while it is being shipped. TOTAL SCAM DO NOT BUY FROM THEM M

Buyer beware; Shady business! It takes months to receive an order. Initial tracking number showed originating in Sweden, and after 1.5 months of waiting, “customer service” said my package was normal and on its way. They provided a completely different tracking number which showed originating from China. Wtf?!? And when I inquired how that could be they just gave a passive aggressive response. Total BS

Item shipped is of much lower quality than the image. They refuse to accept a return and refund and only offer about 10% of the original purchase price as a ‘goodwill gesture’. I lost $50. Dont do business with these people.