Melissa & DougReviews of melissaanddoug.com

I'm very satisfied with the customer service and how they handled my case. I received a response within 1-2 days, and customer satisfaction is clearly a top priority for the company. I felt very well taken care of. The toys are very cute and child-friendly, and the kids love playing with them. I would definitely recommend them.

Their educational toys are very stimulating and good quality. My daughter loves them.

Brought the cleaning set for my grandson's Christmas Present, but unfortunately after a few hours the duster broke. Contacted Melissa and Doug to see if I could get a replacement. Initially, due to holidays they were slow to respond, but after a few weeks I got an email asking for product details and receipt of purchase. Unfortunately, they couldn't replace the broken item but did offer a choice of another Melissa and Doug product. Which I accepted and it has just arrived. So wanted to say a big Thank You for such good customer service. Melissa and Doug toys are normally very good so was surprised the duster broke so quickly. Much appreciate good customer service.

Great company! Very 30 years of experience developing top kids products and toys!

We ordered the National Parks Floor Puzzle for our grandchildren and we all couldn’t be happier ! Firstly, it was delivered in a timely manner , as were other products that we previously ordered. Secondly, the pieces were bigger than other puzzles and very sturdy. We’ll all be putting this one together over the years to come !

Purchased lady bug flashlight for Granddaughter--ordered in April for November birthday--I did have it personalized but when we opened it---it didnt work---tried 2 different kinds of brand new batteries but still wouldnt work--I was told guarentee only good for 30 days so I guess don't shop early--Company says 100% satisfied or money back--I wasnt expecting money back since i had it personalized but was only offered free shipping and pay for new one--I thought Melissa and Doug stood by their products--could have at least offered free shipping or new one w/out personalization---something would have been nice--Dont know if I will buy from Melissa & Doug again and certainly wont order anything personalized.... Update on this review, to my very pleasant SURPRISE I received a new flashlight which works and it came personalized--my granddaughter was so excited--Melissa & Doug have restored my faith in this company--Thank you so much

M&D site was easy to order on and the gift was at my friend's door 5 days later. Very happy with the experience!

Great company to deal with! Any questions/concerns are addressed in a timely fashion Products are well worth the price# A go to for gifts for my grandchildren!