Melissa & DougReviews of melissaanddoug.com

tbh, the product dimensions were totally misleading, like, and I'm still waiting for a human to reply to my email. Just a heads up for others.

Look, they slapped me with a surprise restocking fee which completely ruined the whole purchase for me. Avoid if you are in a hurry.

Design your own headbands Sleeves very hard to get on

The toys are mainly good, but the customer service is non existent and it really lets them down. We purchased the fishing game for our daughter for Christmas, when she opened and used it it wasn’t like the picture and advertisement at all. The string was so short that not even our two year old could stand to play, despite the children in the advert being a lot bigger/older. The wheel to spin also advertised an extra number to what we had, they have clearly updated the design at some point but not bothered to change the photos and main advertisement of the product so you aren’t getting what you expect and not for the better. I tried to email them politely mentioning the differences and that it wasn’t quite as good as it seemed, based on the fact you have to sit really close but this was at Christmas and Ive not heard anything back I’m really disappointed that they couldn’t respond in any way. I went via their website to contact them so they would certainly have received my message. The majority of their products are good (from what we’ve seen so far) but poor customer service let’s them down, I’m very hesitant to purchase anymore items as if we have any issues I know they will ignore them!