MelanistaMelanista is a unique online store dedicated to embodying and celebrating Black women through fashion.Our standout product is a collection of personalized leather handbags finely crafted to represent the strong and beautiful black women. Each handbag is a fusion of quality, luxury, culture, and pride; woven into an iconic accessory that symbolizes the resilient spirit of Black women. With Melanista, every black woman gets to wear their heritage proudly and stylishly.
Melanista (melanista.com) has 281 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Ogo S.
Site was easy to shop on and bag quality is great! Just as advertised and looked as cool as picture
Response from MelanistaJan 11, 2025
Dear Ogo, Thank you so much for your wonderful review! It's great to know that you found our site easy to shop on and that the bag quality met your expectations. Your satisfaction means a lot to us. Again, thank you for being a valued customer.
Tony Tolbert S.
Very nice product but waiting to receive the other 4
Response from MelanistaJan 11, 2025
Dear Tony, Thank you for your review! We're pleased to hear that you find our product very nice. We apologize for the delay in receiving the other four items and appreciate your patience. We're diligently working to ensure they reach you as soon as possible. If you need further assistance or have any questions, please contact us via email at [email protected].
Delores
I love my wallet. Craftsmanship excellent. Design is beautiful. I would recommend purchases to my family and friends as well with myself.
Response from MelanistaJan 11, 2025
Dear Delores, Thank you for your wonderful review! We're delighted to hear that you love your wallet. Your recommendation to your family and friends means a lot to us, and we're grateful for your support. Again, thank you for being a valued customer.
Shaun
First of all, I'd like to thank the team at Melanista for all of their hard work and dedication on providing this beautiful artwork to begin with. Michelle and Sandy were very transparent on information regarding my order and now that I finally have these amazing pieces, I'm ecstatic with the results. To put it simple, these bags are beautiful. The leather is so soft, the artwork is amazing. I have to be honest tho... that wait time is horrible. Only because I'm a new customer to Melanista and with receiving orders quicker from other companies, I literally thought I had fallen victim to a scam. THIS WAS NO SCAM! The amazing pieces of artwork literally took a month to deliver, (BE PREPARED TO WAIT FOR CUSTOMIZED ORDERS) but I couldn't be more happy with the end results. Thanks again everyone at Melanista for all you do. Happy New Year 🥳 🎊 🎁 🎉
Response from MelanistaJan 11, 2025
Dear Shaun, Thank you so much for your heartfelt review and for recognizing the hard work and dedication of our team at Melanista. Your satisfaction with the end results truly makes our efforts worthwhile. We apologize for the longer-than-expected delivery time and understand your concerns as a new customer. We're continuously working to improve our delivery process, especially for customized orders. Again, thank you so much for being a valued customer. We wish you many more delightful moments with your new bags!
Roselynne
A good product. However, there was a slight delay in shipping.
Response from MelanistaJan 11, 2025
Dear Roselynne, Thank you for your review! We're pleased to hear that you are satisfied with the quality of our product. We apologize for the delay in shipping and appreciate your patience. Your feedback is valuable to us as we strive to improve our services. Again, thank you so much for being a valued customer.
peter D.
wife loves it but did not receive free wallet as advertised please let me know what happened
Response from MelanistaJan 7, 2025
Dear Peter, Thank you for your feedback! We’re thrilled to hear that your wife loves the bag. However, we sincerely apologize for the inconvenience regarding the free wallet that was not received as advertised. Sometimes, items can be shipped separately due to various factors, and we’re sorry for any confusion this may have caused. We want to make sure you receive everything you’re entitled to, so please feel free to reach out to us via email. Our team will be happy to assist you in resolving this issue and ensuring you get your wallet. Thank you for your understanding, and we appreciate your support!
Sharon B.
I am a little disappointed that my 2nd shipment (the actual purses) have not arrived yet but I am pleased with the wallets that have been received. Thank you
Response from MelanistaDec 28, 2024
Hi Sharon, Thank you for your review on Trustpilot! We sincerely apologize for the delay in the arrival of your second shipment. We understand how disappointing it can be when items don’t arrive as expected, especially when you’re excited about your new purses. We want to assure you that our items can sometimes be shipped separately due to our made-to-order process. We appreciate your patience and understanding as we work to get your purses to you as quickly as possible. We’re glad to hear that you’re pleased with the wallets! We hope you enjoy them and look forward to delivering the purses soon. 💖
KymmeB
Bag was absolutely beautiful and the quality is amazing. The colors are rich and design is just as it was described. The only downfall was it took a month to arrive and I am still waiting on my wallet…
Response from MelanistaDec 21, 2024
Dear Kymme, Thank you so much for your lovely feedback! We’re thrilled to hear that you find the bag beautiful and that the quality meets your expectations. We take great pride in our designs, and it’s wonderful to know the colors and details resonated with you. We sincerely apologize for the extended wait time for your order. We understand how important it is to receive your items promptly. Sometimes, items may ship separately, which can lead to delays. Please rest assured that we are actively working to improve our shipping processes. We truly appreciate your support and patience!
