Meijer deli in Highland, Indiana is the worst in this entire area. They are slow as molasses…no worse! They talk to each other instead of servicing the customers. I dread when I need to stop at Meijer’s deli. You need an entire day to do just this!
DM
Denise M.
Exceptional Meijer Manager. Store#131
I am writing to formally commend Lonnie, Store Manager at the East Washington Street Meijer in Indianapolis, Indiana, Store #131, for his outstanding leadership, professionalism, and exceptional commitment to customer and community service.
During a recent Thanksgiving community outreach initiative hosted by our church, an unexpected issue arose when our pre-arranged turkey order was not fulfilled correctly at the meat department level. This error had the potential to jeopardize our entire outreach event, which was scheduled to serve families in need on a very tight timeline.
Lonnie immediately intervened and quite literally saved the day—and the entire project.
With calm authority and exceptional leadership, he de-escalated the situation, took full ownership of the problem, and worked diligently to ensure a solution was reached. Through his direct involvement and determination, Lonnie ensured that we were able to secure approximately 35–40 turkeys on the day of the event, allowing our Thanksgiving giveaway to proceed as planned.
What truly set Lonnie apart was his willingness to go above and beyond standard expectations. He personally delivered the turkeys to our church on the morning of the event, ensuring timeliness, accuracy, and peace of mind for our volunteer team and the families we served. His actions demonstrated not only operational excellence but genuine care for the community.
Throughout this entire process, Lonnie exemplified the highest standards of professionalism. He was kind, gracious, patient, solution-focused, and exceptionally helpful. His leadership reflected integrity, accountability, and a deep commitment to service—qualities that are increasingly rare and immensely valuable.
Additionally, as a long-time resident who has lived near the East Washington Street Meijer for over eight years, I can confidently state that this location is by far one of the cleanest, most organized, and best-managed Meijer stores in the city of Indianapolis. The condition of the store, the consistency of operations, and the customer experience clearly reflect strong and effective management.
As a business owner and administrator myself, I recognize excellence when I see it. Meijer is extremely fortunate to have Lonnie as a leader within its organization. He is a tremendous asset to the company, to his team, and to the broader community he serves.
Lonnie should be formally recognized and commended for his exceptional leadership, community commitment, and unwavering dedication to excellence.
Respectfully submitted,
Denise C. Moore
SF
Stan F.
Workers have always been very friendly.
Workers have always been very friendly and eager to help. We use online ordering often and parking lot pickup and have never had an issue with service or employees. Food is always fresh and a large variety.
PC
Paula C.
Long wait I'm customer service line
Long wait I'm customer service line. One teller
AN
Andrea
Two black females were racially…
Two black females were racially profiled in your store. The two ladies had never been to Meijer and was visiting the area. The police were called and the two women were just shopping. They were accused of trying to steal items. I have never shopped at this store and I never will!
SR
Suzanne R.
Normally service is great but I called…
Normally service is great but I called the 1800 line and got a woman who did not give her name. Could not answer a simple question on product satisfaction guarantee.
CS
Curtis S.
Half the doors are closed at times and…
Half the doors are closed at times and the worthless management couldn’t even have the common sense to post it. The snow covered pinball court called a parking lot has to be negotiated to park only to find the door you parked by is locked. The very least would be a large sign announcing that they have closed half their store. The blind and deaf management just expect people to keep coming back to be abused. I only go to Meijer as a very last resort. This last time, they didn’t have it. I let the do-nothing manager know my thoughts the last three times just to be laughed at. Hate would be a very kind description for my thoughts of Meijer management.
WA
WatchOutForScamers
Kicked out for no reason
A team of about ten people were helping people who needed food by putting in cans and we raised like 1000 dollars. But a stupid lady said we were hogging the cans but we were letting other people come, we gave it right to them. But the manager came and kicked us out. AntiButtFaces