Mega Medusa brings a fast, secure, and smooth online casino experience.24-hour cashout approval and support agents available whenever you need them. Our lobby offers a focused selection of quality games, clear limits, fair rules, and no hidden fees.Enjoy seamless play on any device, deposit with crypto or traditional methods, and know your data is protected with advanced encryption.Additional perks:• Weekly & Monthly Cashback up to 30%• Loyalty Bonuses• 25 Daily Free Spins• New rewards dropping every dayWe’re building a next-generation platform for 2026 shaped around trust, simplicity, and VIP-level care.18+ only. Play responsibly: www.megamedusa.com
Mega Medusa (megamedusa.com) has 318 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
megamedusa.com
Website
megamedusa.com
Category
Gambling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This game is fun and I was going to buy back in but if your trying to get paid don't think it's going to be fast pay out I've been waiting 4 weeks to get cashed out I'll probably play again if they pay me.
Response from Mega MedusaJun 11, 2026
Hello Jay Ramos,
Thank you for your feedback.
We're sorry to hear that your experience has not met your expectations. Please be aware that free promotional offers come with specific Terms and Conditions that include wagering requirements as well as a maximum cashout limit on winnings, which apply to all players equally.
For us to help further, please share your username or contact Live Chat, so we can review your account.
Kind regards,
Mia Smith
Mega Medusa Management
SJ
Steve J.
The casino gave me a 200 chip
The casino gave me a 200 chip. I played the 200 and won 2000. I after I continued to play a pop up came on my screen and said you finished the play through. By this time I was down to 1100, right after that they took the entire winning. I chatted with customer service and the customer support person told me, when I continued to play after the play through, the system automatically takes your account down 100. And since I continued to play I spent the remaining balance playing the game. I told customer that they are fraud, manipulator, hoodwink, and liar. I’m glad I never purchased a coin package. If you cheat when you give me free chip, you will definitely cheat if I make a purchase. This is by far the worse casino on the planet. Stay away from this place. The 5 star reviews have to be bots or people they paid to lie for the company.
Response from Mega MedusaJun 11, 2026
Hello Steve Jones,
Thank you for your feedback.
We're sorry to hear that your experience has not met your expectations. Please be aware that free promotional offers come with specific Terms and Conditions, which include wagering requirements as well as a maximum cashout limit on bonus-derived winnings.
For us to help further, please share your username or contact Live Chat, so we can review your account.
Kind regards,
Mia Smith
Mega Medusa Management
RP
Riky P.
Wow ive seen nothing but bad reviews…
Wow ive seen nothing but bad reviews and the good ones written are si cookie cutter that it's almost funny they will email you stuff that they won't honor and these bs review places do take pay offs from the casinos to post only the really good reviews this casino is garbage dont waste your money here
Response from Mega MedusaJun 11, 2026
Hello Riky Perasso,
Thank you for your feedback.
We're sorry to hear that your experience has not met your expectations. All promotions and bonuses come with Terms and Conditions that apply equally to every player.
If you would like us to review your account, please provide your username so we can assist you further.
Kind regards,
Mia Smith
Mega Medusa Management
MU
MumOfTwo
WORST CASINO IN THE HISTORY OF CASINOS
I have no idea how this casino has 4 stars. They are the absolute WORST casino. They will try every trick in the book to not pay you. With me, the reduced my win to $1000 stating bonus T&C, okay I understood. Next they rejected my wire transfer request, stating I needed to provide THREE MONTHS worth of bank statements. Honestly, applying for a loan is easier! I provided that - then they rejected my withdrawal again because the account I was withdrawing into was a joint account with my wife. Apparently it needs to be in my name only, but I don’t have one only in my name, and I can’t open one because they still require the 3 months of statements. Next, with no suggestions from them as to how I could proceed next, I asked if I could withdraw into a bitcoin account. No, apparently because I’d never made a bitcoin deposit. I negotiated, hard and they finally relented ONLY if I made a bitcoin deposit. So I opened a bitcoin account, made a deposit from my bank account, waited 24 hours for that to clear, did the screening call from the bitcoin company and finally was able to made a deposit back into mega medusa. I rounded it down to the fullest who number and made a withdrawal on that amount. Everything they’d asked for I’d done. Then I had a small amount of around $18 left so I played that and widdled it down to nothing while I waited for my payout. Declined. AGAIN. Because I’d mixed funds. AT YOUR REQUEST I told them. Okay so they referred it to the finance department - final answer is no, they have declined my withdrawal because I played with those $18 worth of funds left and that is a breach of their T&C. I am fuming, we all knew what was happening, I wasn’t trying to scam them out of more money. I did everything they asked but they still found a way to rip me off. DO NOT GIVE THEM YOUR MONEY!!!
SA
Sam
Pick up Medusa Casino is not good at all. They take your money and never give anything back.
Takes about a week and he still haven’t verified my identity so I can make a withdrawal. I want some money and I can’t get it made a deposit so I can withdraw and I still can’t get it. I can’t even get the money out of withdrawal. This company sucks.
LR
leinaf R.
they always treat me good
they always treat me good
Response from Mega MedusaJun 11, 2026
Hello leinaf Rehtaef,
Thank you for your kind review!
We're happy to hear that you feel well treated and appreciate your support.
We look forward to having you with us and hope you continue to enjoy your experience.
Kind regards,
Mia Smith
Mega Medusa Management
CO
Consumer
Terrible service and scammers
Terrible service and scammers
Response from Mega MedusaJun 12, 2026
Hello,
Thank you for your feedback.
We take such concerns seriously and would like the opportunity to review your case. Please share your username or contact Live Chat for further assistance.
Kind regards,
Mia Smith
Mega Medusa Management
LA
lauron
ays easy transactions and friendly…
Ways easy transactions and friendly stsff
Response from Mega MedusaJun 12, 2026
Hello lauron,
Thank you for your kind feedback!
We're happy to hear that you’re satisfied with our easy transactions and friendly staff. Your support means a lot to us.
Kind regards,
Mia Smith
Mega Medusa Management