Mega MedusaReviews of megamedusa.com

Response from Mega MedusaDec 3, 2025

Hello Jesse, Thank you for sharing your experience. If you’d like us to double-check what happened with your winnings, please share your username or contact our Customer Support team, they’re available 24/7. Our Terms & Conditions do specify the following: 13. Players cannot redeem multiple free bonuses consecutively. If you have redeemed one No Deposit Bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to withdraw the second No Deposit Bonus. (www.megamedusa.com/en/terms-conditions) If you reach out, we’ll be glad to review your account. Kind regards, Mia Smith Mega Medusa Management

Response from Mega MedusaDec 3, 2025

Hello, Thank you for your feedback, we really appreciate it. What you’re describing is not typical for our casino, so we’d like to check this right away. Could you please share your username or reach out to our Customer Support team? Once we have your account details, we can look into why the withdrawal was split and why the second payment is still pending. We’re here to help and want to make sure everything is resolved as quickly as possible. Kind regards, Mia Smith Mega Medusa Management