I ordered several fragrances from this place and most of them were ok and even ordered a lotion. I recently created a fragrance called milk and honey and they literally put too much oil in it and the scent smells horrible I got sick smelling it. This could be a good potential company if they cared about their customers and product and also answered their phone and replied to emails. If you wanna smell unique with a soft touch don't go here they literally make all their fragrances too strong and they will not return your calls or emails
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the S.
dont. i know you’re going to want to, but dont. its not worth it
i ordered a fragrance from here. 45% black tea, 20% bamboo, 15% ocean mist, 5% apple cinnamon, 5% pomegranate, and 10% honeysuckle. a bit odd, i know, but what would you expect it to smell like? imagine it in your head right now.
now, however you may imagine it, replace that in your mind with straight cleaning supplies. just cleaning supplies. not even the good smelling lemon “oh this is actually quite pleasant” kind either. just a cleaning product with the most horrible, nauseating attempt at a floral smell one could possibly manage. the entering your grandmas cleaning closet and she says “oh dearie i’m sorry about the smell, i got that one on accident” special. not salvageable by any means of the word. (someone i got to also smell it has compared the scent to hairspray; also an apt description but i would argue hairspray smells better.)
whats worse? it will stay. the scent will stay and you have to sit there with it like it’s someone you dont know and your common friend left the room.
just, like… go somewhere else. find literally anywhere else to get a custom scent (though if you’re searching for one with a black tea scent, i get you so badly, literally nowhere has it. if you do find one, tell me, because i dont know what fate-handler i pissed off this badly for this to happen.)
LI
Lina
Unsatisfied customer
I placed an order on 15 June 2023 and it didn’t deliver till today. It is taking unreasonable time and customer service keep contacting me saying it will arrive soon. No after 37 days I still didn’t get the order or refund. Absolutely my last purchase
CP
Cynthia P.
Ordered a Christmas present on December…
Ordered a Christmas present on December 1st. It's the 23rd and still no order. Emailed them once already, takes a bit to hear back. Pretty disappointed I have no present for one of my family members when I planned ahead....I get stuff from overseas on time. 😒
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DK E.
One good experience and one very bad
I have ordered twice with this company. The first ordered arrived prompt. The second order has not arrived. I ordered on 11/23 and it is now 12/6. No response via customer service email nor phone. They don't have a chat option either. I have sent a letter in the mail as suggested by the Orange County, CA business license office. They will also be sending them a letter.
AD
Alexus D.
scammers i ordered and never got a…
scammers i ordered and never got a confirmation email i calle dthey don't answer at all. don't waste your time
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Charleen S.
PURE SCAM AND THEFT
Never received my order although they took my money. I will be filing a claim with my bank and reporting them to the Better Business Bureau (BBB). This is pure theft and is no accident as you can see by the other one star reviews. Whoever runs this company is accepting orders and payments but not filling them. Trash company most likely run by trash people.
CU
Customer
non-existent customer service, don't waste your time or your hard-earned money.
non-existent customer service. i would have rated this zero stars if it would have let me. i have now emailed them twice and called them twice about my missing order. emails are given an auto-response that "they will contact me within 24 hours", which never happens. all phone calls are immediately sent to voicemail, also with no return contact. it's ridiculous that a business can get away with this poor of a response.