I ordered several fragrances from this place and most of them were ok and even ordered a lotion. I recently created a fragrance called milk and honey and they literally put too much oil in it and the scent smells horrible I got sick smelling it. This could be a good potential company if they cared about their customers and product and also answered their phone and replied to emails. If you wanna smell unique with a soft touch don't go here they literally make all their fragrances too strong and they will not return your calls or emails
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the S.
dont. i know you’re going to want to, but dont. its not worth it
i ordered a fragrance from here. 45% black tea, 20% bamboo, 15% ocean mist, 5% apple cinnamon, 5% pomegranate, and 10% honeysuckle. a bit odd, i know, but what would you expect it to smell like? imagine it in your head right now.
now, however you may imagine it, replace that in your mind with straight cleaning supplies. just cleaning supplies. not even the good smelling lemon “oh this is actually quite pleasant” kind either. just a cleaning product with the most horrible, nauseating attempt at a floral smell one could possibly manage. the entering your grandmas cleaning closet and she says “oh dearie i’m sorry about the smell, i got that one on accident” special. not salvageable by any means of the word. (someone i got to also smell it has compared the scent to hairspray; also an apt description but i would argue hairspray smells better.)
whats worse? it will stay. the scent will stay and you have to sit there with it like it’s someone you dont know and your common friend left the room.
just, like… go somewhere else. find literally anywhere else to get a custom scent (though if you’re searching for one with a black tea scent, i get you so badly, literally nowhere has it. if you do find one, tell me, because i dont know what fate-handler i pissed off this badly for this to happen.)
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Lina
Unsatisfied customer
I placed an order on 15 June 2023 and it didn’t deliver till today. It is taking unreasonable time and customer service keep contacting me saying it will arrive soon. No after 37 days I still didn’t get the order or refund. Absolutely my last purchase
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TiffanyK S.
Do not care about their customers
review from 2/19/23: I have ordered with mefragrance 4 times all sample vials because I am attempting to create something before I purchase a whole line of it, perfume, lotion, scented oil diffuser, body spray. Then start on a new scent. I have also tried a couple of their designed lines that were supposedly unisex... they were not. I have attempted to use the classic perfume guidelines of this % for base this %for middle and so on, and only end up with EXTREMELY floral and feminine scents. For my first three orders, I recieved my experimental vials rather quickly, but this last time, I ordered it on Jan 31. They say on the website that it shipped on the 6th of February though I recieved no communication on it and as of the 21st, not only have I not recieved my vials, I have attempted numerous times to communicate and I recieve no reply and no email responses. It is unfortunate that a simple phone call could have prevented this review.
Edit to this review Feb 23: the day I posted the above review, I had also attempted to contact their sales department and again called customer support. In the middle of the night, after this review, they sent me shipping info for my order stating that it shipped on the 21st. 20 days after I placed the order. Not going to lie, I think that it being 2 sample vials, I seemed unimportant to them. I appreciate the attempt to rectify the situation, but I'm not sure I trust them.
Okay, this is my last edit. This is 2 weeks after my last review where I decided that maybe my last experience was a fluke. It is now March 11. I was attempting to create a cedarwood scent where cedar is prominent. I upped the percentage of the cedar and although I could smell it in the vial test Id ordered that had a lower percentage of cedar, I ordered a roller that just smelled like vanilla and neroli. Since this time, i had all the ingredients and tested the combo at home first, I was dissappointed and believe that they messed with the combo believing that I did not know what I was doing. If that is the case... WOW the ego! if not, my bad and from now on, I will start making my own perfume. lesson learned.
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Cynthia P.
Ordered a Christmas present on December…
Ordered a Christmas present on December 1st. It's the 23rd and still no order. Emailed them once already, takes a bit to hear back. Pretty disappointed I have no present for one of my family members when I planned ahead....I get stuff from overseas on time. 😒
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DK E.
One good experience and one very bad
I have ordered twice with this company. The first ordered arrived prompt. The second order has not arrived. I ordered on 11/23 and it is now 12/6. No response via customer service email nor phone. They don't have a chat option either. I have sent a letter in the mail as suggested by the Orange County, CA business license office. They will also be sending them a letter.
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Tess W.
Long wait, great payoff
I was nervous because I ordered my custom perfumes and it took about a month for them to arrive + there was no tracking information. But I did receive my product and it was great! I will probably buy again because to me the lower price point, great website design and large number of scent options make waiting a little longer for a custom perfume worth it.
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Alexus D.
scammers i ordered and never got a…
scammers i ordered and never got a confirmation email i calle dthey don't answer at all. don't waste your time