MEET HOUR LLCReviews of meethour.io

Response from MEET HOUR LLCApr 9, 2026

Thank you for sharing your feedback, and we’re truly sorry to hear about the experience you had — especially during an important presentation. We completely understand how frustrating that must have been. What you described is not the experience we aim to provide, and we take this very seriously. From your feedback, it seems like the issue may have been related to the older UI version, where there were known limitations with screen sharing and unmuting in certain environments. The good news is that we have recently released a NEW UI, where these issues have been addressed and significantly improved. Many users are now experiencing much more stable performance, including smoother screen sharing and audio controls. To help us investigate your specific case and ensure this doesn’t happen again, could you please share a few details with us: When did this issue occur? Which device and browser/app were you using? Approximately how many participants were in the meeting? We would really appreciate the opportunity to review this in detail and assist you directly. If possible, we can even schedule a quick call to analyze the issue and guide you step-by-step. We genuinely value your feedback, and we would kindly ask you to give Meet Hour one more chance with the updated version. We’re confident you’ll have a much better experience. Once again, we sincerely apologize for the inconvenience caused and hope to regain your trust.

Response from MEET HOUR LLCMar 5, 2026

Dear Haroon, Thank you for your feedback, and we’re sorry to hear about your experience. If you’re facing any difficulty using the Meet Hour platform, our support team would be happy to help you resolve the issue. Regarding the emails you mentioned, you can unsubscribe anytime by using the unsubscribe link provided at the bottom of our emails, or you may contact our support team and we will ensure your email preferences are updated. If you would like assistance or still wish to stop receiving communications, please feel free to reach out to our support team via live chat or email, and we will take care of it promptly. We appreciate your feedback and apologise for any inconvenience caused.

Response from MEET HOUR LLCOct 13, 2025

We’re really sorry to see your 1-star review and the frustration behind it. We’d like to understand what went wrong so we can make things right. Could you please share a few details about your experience or the issue you faced? Our support team is always here to help and resolve any concerns quickly. – Meet Hour Team

Response from MEET HOUR LLCAug 13, 2025

Hello, We’re sorry to hear about your experience. Could you please confirm if the sound you heard was the notification tone that plays when a participant is in the lobby, or if it was feedback caused by both participants sitting in the same location (which can create microphone noise)? If it’s the notification tone, please note that it’s designed to alert the host when someone joins while they’re outside the meeting window. However, this can be disabled while scheduling the meeting if preferred. We’d appreciate it if you could share more details about the exact situation so our team can investigate and ensure it doesn’t happen again. – The Meet Hour Team

Response from MEET HOUR LLCAug 13, 2025

Hello, Thank you for your feedback. Please note that ads are shown only in our free subscription. To enjoy an ad-free experience, you can upgrade to one of our paid plans. We’re also excited to share that we’re working on a brand-new UI design, which will be launched in September or October. While many of our users find the current interface effective, we’d love to hear what specifically you didn’t like so we can improve on those points. Your input helps us make Meet Hour better for everyone. – The Meet Hour Team

Response from MEET HOUR LLCMay 7, 2025

Dear Asmaa Moola, Thank you for your feedback, and we're sorry to hear about the trouble you experienced. To better understand and resolve the issue, could you please let us know the following details: Which device and browser were you using? At what point did the connection start freezing? Did you take any specific action before it happened? Was your device stable and of good configuration? How was your internet speed at that time? These details will help us identify the root cause and assist you faster. For immediate help, please reach out to our live chat support team — they’re available and ready to assist you in real time. Alternatively, you can email us at [email protected] to schedule a support call. We'll do our best to fix any issue you're facing. Thank you for choosing Meet Hour. We’re here to help! Best regards, Team Meet Hour

Response from MEET HOUR LLCMay 5, 2025

Dear Bibi, We're sorry to hear about the inconvenience you faced while trying to join your class. To help us investigate the issue further, could you please share more details about your experience? Specifically, let us know: The device you were using (mobile, tablet, or desktop) The browser or app you were using to access the session Any specific steps you took before or during the issue This information will help us better understand the scenario and identify the cause more effectively. For quicker assistance in the future, you can reach our support team directly via live chat on our website, or raise a ticket anytime at https://kb.meethour.io. Thank you for bringing this to our attention — we truly appreciate your feedback. Best regards, Meet Hour Team

Response from MEET HOUR LLCMar 11, 2025

Dear User, Sorry for the inconvenience caused. The registration page appears when the Webinar Mode is enabled while scheduling the meeting. If you want to host a regular meeting, please ensure that the Webinar Mode is turned off. I hope this resolves your issue. If you need further assistance, our 24/7 live chat is available, or you can email us at [email protected]. Best regards, Meet Hour Support Team