MeeloogReviews of meeloog.com

Response from MeeloogJul 4, 2022

Dear customer, thank you for taking your time to bring this to our attention. We are more than willing to assist you with this case. Could you please email us with a photo of your paper prescription from your eye doctor? Our email address is [email protected]. We need this information to check if we made the wrong glasses or not and provide you with a satisfactory solution to the problem. Thank you very much. Have a nice day.

Response from MeeloogMay 26, 2022

Hi Joe, we're so sorry you're having trouble seeing with the glasses. We invite customers to contact us during the 30-day warranty period if they're having a problem with their glasses. We received your paper prescription, however, the SPH for the right eye should be 1.50, not -1.50. Would you please check your inbox for the email we sent you regarding the resolution? Again, we apologize for any inconvenience this may caused you. Thank you.

Response from MeeloogApr 23, 2022

Dear customer, we are full of remorse to know that your shopping experience with us was not good. We are more than willing to assist you with this case. We noticed that there is a system error before, so you received the wrong item. We have created a new order for you, and it has been shipped out. You will receive it soon. Thanks for your kindly understanding and have a nice day!

Response from MeeloogNov 10, 2021

Dear customer, We are full of regret to know that you have not received your package yet. We are more than willing to assist you with this case. However, we cannot locate your order with the information provided. We encourage you to contact us at +1 (302) 240-9966 or by email at [email protected] with your order number. We are eager to resolve this matter to your satisfaction and hope to hear back from you soon. Thank you. Have a nice day.

Response from MeeloogSep 1, 2021

Hi Brint, We are full of remorse to know that your shopping experience with us was not good. We are more than willing to assist you with this case. However, we cannot locate your order with the information provided. We encourage you to contact us at +1 (302) 240-9966 or by email at [email protected] with a picture of your glasses. We are eager to resolve this matter to your satisfaction and hope to hear back from you soon. Thank you. Have a nice day.