Daniel T.
Still have not received my full order
Still have not received my full order, and no surprise they keep telling me their looking into it, REALLY how long does it take to look over somebody's order and figure out they only sent part of it. They didn't have a problem accepting my money for the order but now no response, no refunds and still I'm left with half my order. See something wrong with this picture? You would think this company would figure out unhappy customer's is bad for business, but by their not wanting to fix this problem they ignore it. It's all about the money with this company.
Response from MeearJan 15, 2026
Hi there. We’re very sorry for the delay. Due to the peak production and shipping season before Christmas, some orders may take longer than expected to process and deliver. If you’ve already submitted a support ticket, please kindly allow us some time to check and respond. We’re currently receiving a high volume of tickets, so our response may be a bit slower than usual. We truly appreciate your patience and understanding. Firstly, we apologize for your unhappy shopping experience. Upon checking, may your parcel was lost during the delivery. We would like to offer you two solutions to solve this case. 1. Send new items to your address for FREE. 2. Issue a full refund for the lost item and a 10% OFF discount code for your next purchase. Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right) *Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive your order late. Hope you all understand. We are looking forward to hearing from you. Regards, Meear Support Team