Michael P.
I order 3 of the "Always A Brother"…
I order 3 of the "Always A Brother" whiskey glasses for me an my two friends. The problem, is that the hands imprinted on the glasses are very small and the names are EXTREMELY small, almost indiscernible. I was so very excited when I pictured presenting my friends with these gifts. Now, I am in complete disappointment.
Response from MeearSep 29, 2026
Dear, We are sad to know that you didn't have a good experience with our support service. However, we're committed to ensuring that your concerns are addressed and resolved in a fair and reasonable manner. In case you are not satisfied with the order, we would like to offer you two solutions for your case: 1. Issue a full refund for the unwanted items. 2. Resend another package to your address within 10-20 business days. Please inform us of your preferred solution so we can swiftly address this matter. Kindly email us at [email protected] with your order information and details of the issue you encountered. This will enable us to conduct a thorough investigation and assist you accordingly. Please note that we collaborate with third-party print providers and delivery companies to fulfill your orders. Your cooperation in resolving any issues with incorrect or damaged items is greatly appreciated. Should you remain dissatisfied with your orders, we're also prepared to offer a reasonable refund or discount code for future purchases. Don't hesitate to reach out to us to rectify your situation. We eagerly await your response. Thank you & have a nice day Meear Team