james jerome C.
prompt & courteous
prompt & courteous service
Response from Medical MegaMay 25, 2020
Thank you so much for this review, James! Your feedback helps us to improve service for everyone.

All your medical supplies in one place!Choose Medical Mega for your #1 Ostomy supplies store. Our competitive pricing and committed customer service make shopping with MedicalMega a pleasant experience. Buy Ostomy supplies and Ostomy pouches from all brands, including Convatec and Hollister in stock. All for Very Low Low Pricing.Whether you're a new Ostomy patient or you've had an Ostomy for years, today's Ostomy products are here to help you live your life to its comfort. All of our Ostomy brands, including Convatec and Hollister, will provide you with the confidence that you need to manage your Ostomy and maintain your good health.So go ahead and live your life with MedicalMega, and live it fully.
Medical Mega (medicalmega.com) has 3,375 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Health Equipment · ISELIN NJ 08830, New Jersey
Excellent
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3,375 approved reviews, newest moderated first
james jerome C.
prompt & courteous service
Response from Medical MegaMay 25, 2020
Thank you so much for this review, James! Your feedback helps us to improve service for everyone.
BJS
The supplies I ordered were sent out promptly but Federal Express did not deliver them at all after I paid a premium for 2 day delivery. I called Medical Mega and asked if they could follow up with issue and they said they would but I never got a phone call back. It is now 10 days since I placed my order and no info from Fed Ex (by the way I place a complaint with them and they also said a rep would call I'm still waiting) So I did call my credit card company and disputed the charge. I really think this is Fed Ex's problem but I also feel that Medical Mega could have been a little more involved after all this is a medical supply company.
Response from Medical MegaMay 25, 2020
We are so sorry to hear about this. We are generally known for our fast shipping and excellent customer service, and we sincerely apologize that you had this experience. A representative will reach out to you today to resolve this issue.
Clickpoint
Great service no issues.. products mailed in a timely manner ; good email communication about substitutions
Response from Medical MegaMay 25, 2020
We are so grateful for your review! Thanks for sharing!
Dustin D.
Great experience with all of my orders so far. They are always on time and exactly what I order.
Response from Medical MegaMay 25, 2020
Thank you so much for taking the time to share your experience, Dustin! We take pride in knowing that our customers are happy.
Becky S.
Fast delivery
Anthony O.
Excellent price and very quick shipping. I look forward to dealing with you again
Response from Medical MegaMay 25, 2020
Thank you for your kind words Anthony! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again!
Todd S.
Purchased medical supplies that were needed in a timely manner, Nothing indicated any thing was not in stock, before or during the order process, only after ordering, and only if the order status was looked at latter. I had to order the same supplies from a different supplier to get them on time. Medical Mega needs to refine their ordering process to address this problem. This is medical supplies not normal consumer goods, sometimes they are really needed to arrive on time.
Response from Medical MegaMay 21, 2020
Hi Todd. We are so sorry to hear about this. We understand the urgency of your supplies, and we sincerely apologize that you had this experience. Due to COVID-19, the shipping carriers are experiencing delays in their delivery time. Upon checking the current status I see it was already delivered. Please let me know if there is anything we can do now to further assist.
Jackie B.
Great delivery and love the product.