MediBillMDReviews of medibillmd.com

I have throughly enjoyed the credentialing team with Onique and Aidan. They are timely and are prompt with their communication. They have done a great job with getting me credentialed with numerous insurance companies and was an easy process. I provide a 4 star rating with the billing side of Medibill. There can be barriers with a standstill in communication from Medibill billing and recent billing errors that affected client billing. I had to pay back a client $500 due to learning the client did not have a copay as Medibill directly verified 11 times the clients benefits and continued to be wrong until it was brought to my attention by the client. Overall, they can be flexible and great to work with.

We had an excellent experience working with Simon Nixon and Onique at MedibilMD. They worked tirelessly to get our practice credentialed with multiple insurance providers and were diligent, thorough, and highly communicative throughout the entire process. Simon provided weekly updates and consistently kept us informed on progress. During every interaction, he was pleasant, professional, and proactive in overcoming any hurdles that arose. Onique was equally wonderful—always responsive, knowledgeable, and ready to help answer questions as they came up. We truly appreciate their hard work and dedication and are very pleased with the level of service we received. We would highly recommend Simon, Onique, and the MedibilMD team to any practice seeking reliable and professional credentialing support.

The team at MediBill MD David, Onique and and Jason was an amazing experience. They were very helpful and always available whenever I need a question answered via telephone or email! Very Professional team Jerry Davis EL GRO Community Executive Director

I have worked with MediBillMD since March 2025, and my experience has been consistently positive. Any issues that arise are addressed promptly, typically within the same day. We hold biweekly meetings with MediBillMD, led by Dave Zachary, who keeps me well informed regarding billing matters, including the number of claims submitted, processed, and paid. He also ensures I am aware of any denied claims, and we work collaboratively to resolve them efficiently. This team-based approach ensures claims are handled accurately and promptly, and we will continue to recommend MediBillMD.

This company has cost us thousands in time and delays. They told us we were in network, when we were not with MULTIPLE insurance carriers. We took on those patients only to find out months later that we were NOT in network. It has been a nightmare and we have had to take it all on ourselves now to fix what they have done. I don't know who these other reviewers are, but they couldn't have been using Medibill. We started in the spring with them and its December - passed open enrollment - and we are still trying to get it completed. Do not trust Onique when he says you are credentialed, ask for the contract and proof of their correspondence. Even ref#'s were fabricated. I can't warn strongly enough to say away fro this company.

Incompetent and Misleading Credentialing Company!!!!! Our company started the credentialing process with MediBill in January, under a contract stating completion within 60–120 days. It’s now almost 300 days later, and the process is still incomplete. There is a total lack of organization, accountability, and transparency. Onique, the manager who claims to oversee our credentialing, could not provide any proof of progress during a meeting specifically about our delays. When asked to pull it up on his computer, he admitted he couldn’t and said he needed to “check with the team.” We’ve had to personally call every payor to get real updates and even resend documents that MediBill claimed were submitted. Despite all this, they still have our money for credentialing and continue to act as if nothing is wrong. So don’t let them tell you “we’re working on it” or that “you’re in network” — demand proof and follow up weekly. We’ve lost thousands of dollars and months of progress because of this company’s incompetence. Beware before using MediBill. Their lack of urgency, communication, and professionalism can cost your business dearly.

We contracted with Medibill for 6 months but ended up bringing services in-house due to state regulations. Working with Urik was very pleasant and he was always quick to communicate. For the purposes of VFD, Medibill was sufficient.

MediBill has been fantastic. They have been flexible to my unique billing needs. Marshall has been especially wonderful to work with.