MediBillMDReviews of medibillmd.com

They changed my bank account to there’s and have been receiving my money from my private practice

This company is awful. RUN AS FAST AS YOU CAN. I waited almost a year to be fully credentialed and am still having issues now. They are horrible and now I am having issues getting paid. DO NOT USE THIS COMPANY FOR CREDENTIALING OR BILLING. GO ANYWHERE ELSE

Extremely disorganized, vice-president more concerned about his staff and his feelings getting hurt than having the pride of error free work in an arena where lazy mistakes cannot happen. I would not recommend them for anything until they get thier corporate culture fixed. The company reply is standard, reflective corporate language. They did not know how to proceed with proper credentialing hence why no services were rendered. I wish this company the best in getting away from the extreme "woke" mentality and actually learn the service that they advertise and not mislead the public.

This company has cost us thousands in time and delays. They told us we were in network, when we were not with MULTIPLE insurance carriers. We took on those patients only to find out months later that we were NOT in network. It has been a nightmare and we have had to take it all on ourselves now to fix what they have done. I don't know who these other reviewers are, but they couldn't have been using Medibill. We started in the spring with them and its December - passed open enrollment - and we are still trying to get it completed. Do not trust Onique when he says you are credentialed, ask for the contract and proof of their correspondence. Even ref#'s were fabricated. I can't warn strongly enough to say away fro this company.

Incompetent and Misleading Credentialing Company!!!!! Our company started the credentialing process with MediBill in January, under a contract stating completion within 60–120 days. It’s now almost 300 days later, and the process is still incomplete. There is a total lack of organization, accountability, and transparency. Onique, the manager who claims to oversee our credentialing, could not provide any proof of progress during a meeting specifically about our delays. When asked to pull it up on his computer, he admitted he couldn’t and said he needed to “check with the team.” We’ve had to personally call every payor to get real updates and even resend documents that MediBill claimed were submitted. Despite all this, they still have our money for credentialing and continue to act as if nothing is wrong. So don’t let them tell you “we’re working on it” or that “you’re in network” — demand proof and follow up weekly. We’ve lost thousands of dollars and months of progress because of this company’s incompetence. Beware before using MediBill. Their lack of urgency, communication, and professionalism can cost your business dearly.

Absolutely TERRIBLE place to get credentialed. We are over 6 months in and still haven't even been submitted to some of the insurance companies we requested, have paid out of pocket to resend the same application MULTIPLE times to the same company because they have literally no clue what they are doing. When we ask for updates, it is literally "we will look into it". This place is 100% a scam, please save your new or established practice the headache and choose better. They are cheap for a reason, and that reason is gross incompetence.