Medex LightReviews of medexlight.com

I’ve tried the Medex light for my tinnitus for a few months now and sadly there has been absolutely no change. Very disappointing after all the claims they have made!!

Sadly one star I don't think the two pads I bought or the neck pad have actually helped but still persevering after 12 months and bought a second one. However, since they took over Medex, the customer service has been appalling. For weeks and weeks I was on the chat line and since sent emails asking where I can get a replacement usb lead as one has broken. I have ended up trying to join the wires up with another connection which is not ideal. All they could come up with a few months back eventually was an adaptor plug available in the UK when i specifically asked for a usb as it has to be a special one. Using the adaptor it is too hot and burns.

I try it for over 2 months and didn't work,I would like to asked for my money back.

I would give zero starts if I could. I placed my order on April 23, 2025, to date I haven't received my order. Their website says free domestic free shipping but the tracking shows it came from Hong Kong. I had to file a dispute with PayPal to get a refund after asking the merchant repeatedly for one. Find another merchant to get the red lights from & run far away from this one.

No improvement at all after regular use. I have bad ringing in my ears, and have used the product as it said, which is 30 minutes every morning and 30 every evening. After 4 weeks, no improvement at all. Really disappointed.