Medbridge Reviews | Read Customer Reviews of medbridge.com

MedbridgeReviews of medbridge.com

4.61,429 reviews
Internet & Software
10900 NE 4th St Suite 2300, Bellevue, Washington

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Medbridge

About Medbridge

Browse CoursesLearn About UsFree Live WebinarsContact UsAbout Medbridge For over 10 years, Medbridge has been transforming the way more than 1,600 organizations, 200,000 professionals, and 2.5 million patients experience healthcare with education at the foundation of every solution developed. From helping practitioners develop and advance their skills to driving patient engagement and behavior change, increasing organization profitability, simplifying compliance and enterprise-level reporting, and mitigating regulatory risk, Medbridge is improving lives at every level of healthcare.As the landscape of healthcare continues to rapidly change, Medbridge continues to innovate and develop new products and powerful tools to help organizations and practitioners not only keep up with these changes, but thrive in this new environment. Our digital health solutions allow providers and patients to connect even in the most challenging of circumstances, integrating telehealth with patient exercise and education resources on a single to drive engagement and improve long-term outcomes. Medbridge provides healthcare individuals and organizations with Continuing Education, Certification Preparation, Live Webinars, and World Class Seminars! Physical Therapists, Occupational Therapists, Athletic Trainers, and SLPs give Medbridge high ratings and recommendations. Medbridge’s award-winning suite of online solutions for healthcare organizations and individual practitioners is paving the way for the future of healthcare, allowing organizations to meet the needs of every patient at every stage along the care continuum with exactly the right level of care at the right time. With education and engagement resources for practitioners and patients, reporting tools for organizations, and an integrated, all-in-one online platform to simplify access, Medbridge is uniquely positioned to improve population health on a global scale.Our Mission Our mission is to improve the lives of patients and medica

Medbridge (medbridge.com) has 1,429 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: medbridge.com
Website: medbridge.com
Category: Internet & Software
Location: Bellevue, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Medbridge reviews

1,429 approved reviews, newest moderated first

Chantel S.
Mar 12, 2026
I was familiar with the training…
I was familiar with the training because it was very close to what I had to complete with previous employer. Thanks and have a great day.
Response from MedbridgeMar 16, 2026
Thank you for your review!
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Celi P.
Mar 11, 2026
This is my second week of…
This is my second week of orientation/training at Residential Home Health. What can I say of my experience so far? RHH has an outstanding leadership group .
Response from MedbridgeMar 16, 2026
Thank you for your review!
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David G.
Mar 11, 2026
the ease of use
the ease of use
Response from MedbridgeMar 16, 2026
Thank you for your review!
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Macy S.
Mar 11, 2026
great platform
great platform. Easy to navigate.
Response from MedbridgeMar 16, 2026
Thank you for your review!
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Diana
Mar 11, 2026
Horrible company
Horrible company. We've been a customer with tens of users for years. They never sent us a renewal notice, so I gave them a request to cancel a couple of our subscriptions after the renewal date. We should be able to cancel and get a pro-rated bill. They will not budge, so we cancelled our company account with them. I'll post some other great options later so others can follow-suit. DO NOT USE THEM - they just make the sale and then treat you like dirt if you actually need customer service.
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Michele
Mar 10, 2026
Great information here!
Great information here!
Response from MedbridgeMar 16, 2026
Thank you for your review!
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William R.
Feb 21, 2026
I'm on Team Medbridge
I've used Medbridge for years as a physical therapist and love the product. Recently I had a poor experience with customer service when I requested a prorated refund for an individual account. I did so because I upgraded to a business/group account instead. My original request was denied, as was a separate request for a refund on my group account since I was unhappy with the service. I wasn't a happy camper :( Ultimately, I ended up speaking with Joshua in management a few days later. We had a good conversation and he not only seemed to understand my situation, but he was able to make things right. So, I'm back on team Medbridge after all :) I gave 4/5 stars only because I believe that misunderstanding could have been avoided if a) first-line staff was trained differently, and/or b) my case could have been escalated more rapidly. Kudos to Joshua for saving the day!
Response from MedbridgeMar 2, 2026
Thanks so much for your thoughtful feedback and for sticking with Medbridge over the years! We’re sorry for the frustration around the refund process, but we really appreciate you sharing how the situation was resolved. Your comments about escalation and first-line support training are helpful and will be shared with our team as we continue improving the experience.
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John Z.
Feb 11, 2026
New Job Training
Made it possible to transition into a new role with more ease
Response from MedbridgeFeb 23, 2026
Thank you for your review!
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