Holly B.
I still had to pay another $290.00 to…
I still had to pay another $290.00 to complete paying for this. I do NOT feel that MDsave was a savings at all. I feel like I was scammed!
Response from MDsaveJun 18, 2024
Hi Holly, we're sorry to hear your experience has been frustrating. Our mission is to help patients find transparently priced, affordable bundled care. We help our partner facilities bundle their services and are typically able to offer lower rates because bundled pricing reduces billing and administrative costs for our providers. Some facilities only include the facility rate in their self-pay options, and while this may seem like a cheaper option at first glance, some patients end up receiving surprise bills later because the self-pay option quoted did not include other procedure-related services like radiology, pathology, labs, anesthesia, etc. We encourage all patients to ask questions about self-pay rates that may seem cheaper than a bundled option to be sure you have the full picture of the cost of your procedure. We're happy to help with any billing-related questions, just reach out to our support team during business hours. We hope you will reconsider using our services in the future. - MDsave Team