Deborah B.
That it’s very expensive to use this site.
Everything worked fine, but the service charge actually doubles the price of coins that you’re buying. Not a good thing to find out when it’s too late.

MDsave, powered by Tendo Marketplace, is a free-to-use website that makes healthcare more accessible by changing the way patients shop for care. We partner with high-quality providers to offer affordable, upfront rates on medical procedures, allowing patients to purchase their care directly online with all related fees bundled together—that means no surprise bills or hidden costs! By paying upfront, patients can save money while avoiding unexpected medical expenses.Tendo Marketplace also powers Care Connect, offering employers access to bundled healthcare services for their employees.Visit mdsave.com to learn more.
MDsave (mdsave.com) has 5,094 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Deborah B.
Everything worked fine, but the service charge actually doubles the price of coins that you’re buying. Not a good thing to find out when it’s too late.
Debby T.
So surprised that you could give me a great savings.
Anezka A.
Double charged and inconsiderate front person
Response from MDsaveAug 15, 2024
Hi Anezka. We are sorry to hear that you had a frustrating experience at the medical facility. While MDsave is not the direct provider of care and only assists our partner facilities in bundling their services and offering lower rates because of reduced administrative costs, your feedback is valuable to us. We have shared your feedback with the facility to help them improve their services and ensure that no one else experiences similar difficulties. - In good health, MDsave Team
Indy C.
At first, I thought this service was a dream come true. However, five months after having my procedure, I received a bill from the provider that read “MD save has stated that this service was in eligible.“ however, it is the exact procedure I purchased and paid for. Out of fear for my credit rating, I’ve been in contact for nearly 2 weeks with the Dept MD save refers to as customer service. As of this writing, there has been no solution only excuses. I am at the point I’m going to need to take action to correct this and pay the provider myself to protect my credit. Be very cautious dealing with this company because it may be less hassle and worth the money to simply pay out right.
James S.
They did not pay one of the providers in the chain for the procedure which resulted in collection calls
Response from MDsaveJul 26, 2024
Hi James. Our customer support team would be happy to help you resolve this issue. You can call 844-256-7696 Monday–Friday from 7am to 5pm CT to reach them. - MDsave Team
customer
I can't log into my account, because apparently a phone number i had 7 years ago is tied too it. I can't reset the account or the password to get my results.
Response from MDsaveJul 26, 2024
We are sorry you had a frustrating experience. MDsave does not host procedure results as we are not the direct provider of care. We help our providers bundle their services so that they can provide lower rates. If you are attempting to visit our site (mdsave.com) you should be able to reset your password with just an email address. We're happy to help with any billing-related questions, just reach out to our support team during business hours. - MDsave Team
Robert H.
So I’m told if I use MdSave I’ll just have one bill and save money. Less than a week after hospital visit I get another bill for 1/2 the price for the same service I received. Sounds like a scam and overpriced
Response from MDsaveJul 26, 2024
Hi Robert. We're sorry to hear you had a poor experience. Our support team would be happy to help you with any issues or questions you might have. They are available Monday–Friday from 7am to 5pm CT and the number is 844-256-7696. - MDsave Team
Gaye K.
Wasn't able to access the voucher and had to pay outright for procedure.
Response from MDsaveJun 18, 2024
Hi Gaye. We are sorry to hear your experience was so frustrating. Our support team is diligently working on the case. We have reached out to the hospital partner to let them know about your experience with them and to make sure this doesn't happen again. Please reach out to our support team if you need any further assistance. They are available Monday–Friday from 7am to 5pm CT, and their number is 844-256-7696. - MDsave team