MDsaveReviews of mdsave.com

It was not easy trying to pay using my Care Credit card. Had to call and pay by phone. The hospital still sent me a bill for my mammogram.

Well somehow or another it didn't cover everything that I said it was going to I still owe some for a doctor visit with a blood test

I found it took several phone calls to see if I qualified. I was told I did and had the test done. I then received an estimate letter on hospital stationary(Commonwealth Health, Wilkes Barre General Hospital) but with a different return address (Shared Services Center, Sarasota, FL) on the envelope. After several calls to the hospital(who knew nothing about the letter) I called the company on the envelope. I talked to a very nice lady who gave me another number to call in another state. When I called that number there was a message on the phone that the lady was out of her office and to leave my number and she would call. I have yet to hear anything. For the time I am ignoring the estimate or bill whatever it was until I hear more. I found it all very confusing and stressful.

Everything went as planned until I got to the doctor's office and they "never received the test results". Had the test done a second time in the office, paying full price. Not sure if MDsave, the hospital that done the original test or my arrogant doctor is to blame but I ended up paying twice. John

MDsave has it’s good points and bad. One being that I love how we can access our health records and information, but on the other hand, I like the old fashioned way of a doctor calling and reporting the results face to face or over phone all. I have called my office about my results because I didn’t quite understand a result that had come up, along with other things, and it’s taken awhile for anybody to get back to me. I know it’s a busy office, I’m a patient person with God, just my thoughts. Thank you for allowing me the chance to make a review and for all of f what Doctors, nurses, etc do to make this stuff happen. God Bless. Tasha Spencer

the process was a lot of paperwork for a small monetary savings

Payment was easy but when I was e-mailed my receipt it was all in computer script.