David M.
Received one quote but was charged…
Received one quote but was charged $17.00 more at Dr office

MDsave, powered by Tendo Marketplace, is a free-to-use website that makes healthcare more accessible by changing the way patients shop for care. We partner with high-quality providers to offer affordable, upfront rates on medical procedures, allowing patients to purchase their care directly online with all related fees bundled together—that means no surprise bills or hidden costs! By paying upfront, patients can save money while avoiding unexpected medical expenses.Tendo Marketplace also powers Care Connect, offering employers access to bundled healthcare services for their employees.Visit mdsave.com to learn more.
MDsave (mdsave.com) has 5,094 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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David M.
Received one quote but was charged $17.00 more at Dr office
Nurse D.
I went for my Cardiac Ca CT only to discover I would’ve saved $75 had I scheduled the appointment directly with Tennova Turkey Creek Medical Center. I feel like I was completely scammed!!
Response from MDsaveJun 6, 2023
Good morning! I am sorry to hear you're unhappy with your experience. I looked into this further, and I believe the rate you mentioned at the facility level only covers a portion of the total cost of the procedure you received, and because of that you may have been billed after the service was rendered for more related costs. MDsave works with our provider partners to bundle all of the costs of a procedure into one upfront payment, so you will not be receiving any additional bills for this procedure using our services. I hope you will consider using MDsave again for any future care needs, and our customer support team is available should you have any further questions! - MDsave Team
Seth
Mdsave didn’t really save me any money (less than $10 after the additional discount code I had). It took almost a year of the facility constantly billing me and me calling them no less than 8 times to give them the voucher numbers til the account was cleared with the funds I paid up front. This was a huge hassle. I don’t think I will use them again. The only reason I didn’t rate them 1 star is because the customer service reps at MD save were the ones who finally got everything straightened out and were easy to work with when I talked to them 4-5 times. follow up to reply: The rating reflects the lack of money actually saved, it would have actually cost me more if I didn’t have a $25 promo code. The hassle of dealing with the billing aspect really was just this icing on the cake since it was technically more expensive than if I would have just paid out of pocket.
Response from MDsaveFeb 17, 2023
Hi Seth, we've looked into the situation and corrected the redemption error at the provider location. We have ensured they have noted this issue to prevent any future problems. We hope you will consider giving us another shot for any future health needs and appreciate your patience as we resolved this. - MDsave Team
Fabiola G.
La atención no es muy cordial el de los radiolgos
Response from MDsaveOct 27, 2022
I will give this feedback to the site for follow up. Thank you.
William T.
My appointment was for 2:00 PM. I arrived at 1:45 at the administrative office. I was processed and then waited 45 minutes in a not very comfortable waiting room for 45 minutes.
Bernardo P.
The medical facility did not know about your service when I checked in. Gave them documentation and they said they would research. They ended up billing me. Contacted you and sent you copy of bill. Got a reply that you had contacted them and it was all taken care of. Several weeks later got a second bill from them for same amount.
Response from MDsaveSep 8, 2022
This voucher was redeemed late and payment was sent out last week. Facility received payment and said it may take up to 2 weeks to post the payment.
Scott C.
I had to pay $101 which is the amount charged for an initial visit with the Nutritionist. I was not given an option to pay $88 for 2 of last 3 follow up appointments. Because I wanted to meet with the Nutritionist and she requires a voucher before the session, begins, I paid $101. So, please help me get this figured out.
Response from MDsaveAug 30, 2022
Researching this with the site to find out what happened.
Karen Scott F.
My husband's I surance was cancelled due to a misunderstanding with him and his employer on required hours per month as a new part-time employee. When I informed my docs office I didn't have insurance they signed me right up with MS save. This cut my out of pocket expense in more than half what zi would.have paid out of pocket