MDsaveReviews of mdsave.com

It was my first time using MDsave. I found it to be relatively easy and didn't have any difficulties following instructions.

Everyone did a great job especially Dr Miller great gal just a little pricey

The system was fairly easy to use. Navigation through the NMC process was pretty much painless.

Wish this was more commonly known. I've put off tests because of the outrageous bills I've received for lab tests billed through insurance. This service, MDSave, has been very helpful.

Very helpful and courteous

The experience with MD Save proper was good; the hesitation that I have with giving more stars was the seeming lack of knowledge that the major hospital system had of how the MD Save process worked. More knowledge available to the consumer in the form of documentation that could be shared with a hospital would be a useful addition.

UPDATE 04/15/22: Joanne at MDSave reached out to me and contacted the hospital and resolved the billing issue. I have updated my review to 4/5 stars, her service was a 5, and her prompt communication after my review was great. The reason for the removal of one star is that a bad review got me prompt service but what if I had not reviewed. I would have been stuck just dealing with this on my own. There should be a check in several weeks after service (auto email) that follows up to ensure customers aren't getting billed like I did. Otherwise everything has been resolved to my satisfaction. MDSave was supposed to have an xray, flat fee, no radiologist reading fee after for the $83.00 I paid. INSTEAD, I received a radiology bill from the hospital for another $81 dollars for the radiology reading!! Now I have to go fight with the hospital to try and get this removed, waisting my time and possibly $81 extra dollars of my money, not to mention the headache of dealing with medical billing departments. I could have just bought an xray with radiologist reading for $120 total had I known I could be screwed out of $40 dollars more on top of that by using MDsave. Won't be using again.

I had never heard of MDSave until I had some procedures scheduled recently (2022). Saved a HUGE amount in MRI and CT exams. What is/is not covered could have been a little clearer - for example, saying lab tests and/or pharmaceuticals may be charged separately. I only say this because the hospital personnel who told me about MDSave said that if I purchased a voucher prior to the procedures, I would NOT receive a bill. This is correct - there are still some charges that you may be responsible for.