MDsaveReviews of mdsave.com

the email junk I get from this service is not helpful

I thought the fee I paid covered the procedure and a doctor reading my mammogram. But now I have a bill from a radiologist that I was NOT expecting. 😡

Barely one week After I paid $139 the test is offered at $99. It’s wrong to lay with peoples money this way

On January 18 I received a call from MD Save advising me that I owed $162 for a CT scan. I had been advised by my doctor that I would be paying a $100 fee for a CT scan. Since I needed the scan for Makoplasty surgery of my left knee, I went ahead and made the payment of $162, billed to my American Express. When I went for my CT scan I found out that that $162 was for something completely different than what I was supposed to be billed - Cardiac CT Calcium Scoring, a CT of the heart. Beaufort Memorial billing department called MD Save and was advised that I would be receiving a credit on my American Express card in approximately 10 days. It’s been over 10 days and I have not seen a credit.

The wrong doctor was paid by MDsave. Now they say that my doctor is not part of the program so they are going to reimburse me the doctors portion. But the problem is now I’m going to owe the doctors full bill and I’ll not be getting the discount that was paid for with MD Save. And for all this MD Save charged a service fee of $485

i have had to contact the hospital three times now. they are currently saying i am past due now and owe more than i started with.

Worst medical experience I've ever had. Cant get much worse than the experience I've had dealing with this company. Personal Physician diagnosed a surgical need. MDsave was contacted, who mandated their own consult, a few weeks later consult takes place where physician states they do not offer this procedure - after consult. Relay info to MDsave who schedules a 2nd consult at same location with a different physician. At this time, well over a month after initial contact, consult was done by an inexperienced physician without the qualifications required for required procedure. This information was relayed back to MDsave who's agent proceeded to argue with me that its my fault the physician and 2 scheduled consults did not agree with my primary doctors diagnosis. 10 days later I had another consult with my primary physician who once again diagnosed a surgical procedure, and was baffled at how a licensed physician could miss a mass that large. I'd like to say this was related solely to medical facility, but I cannot. A competent company would validate their facility and physicians before making and accepting agreements that affect the patient. When a company specializes in elected surgical procedures, the plan is the accomplish the procedure, not run the patient into the ground. Lost time, wages, and still in pain - Great job MDsave.

Not calling patient about reports or checking the patient has to contact and they don't answer immediately have to leave voice message and one day later you get answered i had to follow up on my exam and still after two weeks i have not got any call about it .