KIM
Easy
Easy , quick and very professional
Response from MDLIVEMar 26, 2020
Hi Kim, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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11,728 approved reviews, newest moderated first
KIM
Easy , quick and very professional
Response from MDLIVEMar 26, 2020
Hi Kim, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
T. S.
Easy and cost is reasonable. I used due to symptoms that matched cornavirus to avoid exposing anyone. Hearing that being unable to walk, swallow or breathe well with constricted throat for over a week is nothing to worry about as long as fingers and toes are not blue was helpful. I should not have used this service as a way to avoid public contact.
Response from MDLIVEMar 26, 2020
Hi there, we're sorry to hear that you did not receive the proper care you needed from our services. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
C. T.
This was the first time I've utilized the service, and will definitely be doing so again in the future. I could not have asked for a better experience. The Dr. addressed my concerns promptly and efficiently. What a blessing this service is for those who cannot make it in to see their regular physician for one reason or another. Two thumbs up!
Response from MDLIVEMar 26, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
THOMAS G.
Very attentive
Response from MDLIVEMar 26, 2020
Hi Thomas, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Gary K.
Unfortunately the wait was excessive but I'll attribute it to the troubled times we are experiencing, The doctor made me feel at ease and never rushed. This was my first time using MDLIVE and I was very impressed.
Response from MDLIVEMar 26, 2020
Hi Gary, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Melissa S.
Making the appointment was easy. I never received a text saying the doctor was joining the video call. I waited over an hour in the virtual waiting room when the doctor called me instead of joining the video. Ultimately I had the appointment, they sent over my prescriptions yo yhe pharmacy and with. 2 hours I started treatment for a sinus infection. Its been 6 days now and I feel much better. So all in all a decent experience and grateful to have care.
Response from MDLIVEMar 26, 2020
Hi Melissa, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
LAUREN L.
Great experience!
Response from MDLIVEMar 26, 2020
Hi Lauren, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
CONNIE C.
I was very impressed with how my MDLive call was handled. I appreciate the time the doctor spent with me to find the best solution. I highly recommend MDLive, and do recommend them to my clients.
Response from MDLIVEMar 26, 2020
Hi Connie, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.