Melanie M.
Very quick & easy
Very quick & easy
Response from MDLIVEMay 20, 2020
Thanks for the positive feedback, Melanie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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11,728 approved reviews, newest moderated first
Melanie M.
Very quick & easy
Response from MDLIVEMay 20, 2020
Thanks for the positive feedback, Melanie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Rebecca S.
Very professional. My problem was addressed and resolved. It was an extremely convenient and helpful experience.
Response from MDLIVEMay 20, 2020
Thanks for the positive feedback, Rebecca! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Alex B.
The personnel had extreme patience with me who was not sure of what she was asking on behalf of her husband's problem that his medicine had run out and we did not know what to do. The doctor was also very patient and was so kind to explain how our problem would be solved. His name was Dr. Patel and he was extremely helpful.
Response from MDLIVEMay 20, 2020
Thanks for the positive feedback, Alex! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
652 T.
The service and professionalism provided was excellent
Response from MDLIVEMay 20, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Brooklynne H.
Our work doesnt offer insurance so many employees go without. When they offered this I was so happy. I understand they are limited on what they can do virtually but it is almost like that is an excuse to just not do anything at all. Maybe they truly have no leeway at all and these are paid people dressed in lab coats to pretend? I dont know but I have tried to use them for my spouse and myself 5 times. 5 times they charged us and said call a doctor. I am an emt and was a nurse for many years. I'm aware what ailments a group as such could help with and when to go to a real doctor. Every single time. We get call a doctor. In my experience, this is a waste of time and a rip off to my employer who I am planning to tell about today to save money. This is a joke. Of the 5 I had 1 gal who was truly kind. The others were gruff and let you know you were bothering them. I gave them a fair chance. But I truly believe this is a scam at this point as my colleagues have had the exact same experience.
Response from MDLIVEMay 15, 2020
Hi there Brooklynne, we're sorry to hear that you have had a poor experience with your MDLIVE consultations. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
Loretta B.
It was jus very easy
Response from MDLIVEMay 15, 2020
Thanks for the positive feedback, Loretta! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Erica S.
I had a very good experience with telehealth I would.like to continue to use this app regularly I am grateful I had this app thru the coronavirus pandemic I'm glad I can visit my doctor from home Thanks
Response from MDLIVEMay 15, 2020
Thanks for the positive feedback, Erica! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Lindy D.
The doctor asked me basic questions and ordered a prescription. He gave me a 5 day supply. My symptoms have come back since finishing the medicine 11 days ago. I am about to call for a stronger prescription.
Response from MDLIVEMay 15, 2020
Hi Lindy, we're sorry to hear that your symptoms have resurfaced. To get in touch with your MDLIVE physician, you can use the chat box in the MDLIVE app to contact them if need be. If you have any other questions or concerns, please feel free to call us any time at (800) 400-6354.