McMaster-CarrReviews of mcmaster.com

They refusing to sell small items to Canada due the complexity of shipping process, that's really annoying.

I buy an order per week for years. I only buy when I can't find the exact same thing somewhere else for cheaper. They have perfect customer service and shipping times, but shipping costs are calculated incorrectly and very often way too much. More, their prices are insanely expensive and they do "shotgunning". Some unique items will be cheap to get you on the common stuff. Some people simply click and buy overpriced things. They count on that and it's calculated into their business model. Lately, they became too expensive and it's my last to go place. Still like them, just know that it's overpriced. I do enjoy their checkout and shipping policies. They have never lied to me by doing this "fast" no hassle checkout. The only negative I can think of is they got to greedy.

At first they let me know I was able to receive the order in Mexico, however I decided to receive it at El Paso, because of the shipping price, without explaining them further info They let me know they can't ship my order to any address inside the U.S. since I'm probably going to take the order outside the country and they take a "conservative approach to shippments outside North America" Literally only ordering 4 locating pins... Reading the rest of the reviews I found out they really don't like foreign people, I thought it was only for the Mexico thing, but nah

Shipping incident, customer service was excellent and remedied the situation immediately.

Customer service is very out of date and rude. Even if they sold the products I was after I wouldnt buy from this place.

God have mercy on anyone that orders from this company. The employees are completely clueless, the orders never get shipped, and only the customers are left behind. Buyer beware

I've been using McMaster-Carr for years. They always have the bolts and other hardware that no one else has. They also have very good pdfs with dimensions as well as CAD renderings. These are very important when your building prototypes and trying to figure out what may or may not work on a one off project. The best part is you get them either the next day or the following. Highly recommend!

I've been using them since before smartphones when their website was THE place to go to search for my nuts, screws, bolts needs. Incredible detailed drawings so you knew what you were purchasing. And now via smartphone they shined again with one day delivery with regular ground price.